Progressive Insurance

www.progressive.com
There are newer employer reviews for Progressive Insurance

 

ups and downs, lots of work and high expectations

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Representative in Colorado Springs, CO
Current Employee - Claims Representative in Colorado Springs, CO

I have been working at Progressive Insurance full-time (more than 5 years)

Pros

training for new reps is nice to get into the job

Cons

High workload never a break. The more you do the more is expected

Advice to ManagementAdvice

lighten up and respect the people that work there as human beings and not numbers

Approves of CEO

767 Other Employee Reviews for Progressive Insurance (View Most Recent)

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  1.  

    Slipping in concern for customer service, but easy to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Kansas City, MO
    Former Employee - Claims Adjuster in Kansas City, MO

    I worked at Progressive Insurance full-time (more than 3 years)

    Pros

    Salary is somewhat in line with other carriers
    Claims - typical, but clients usually don't carry high limits, so you often will have a limits issue
    Management- you have to stay in good with them in order to get advancement
    Gainshare- "bonus" is nice

    Cons

    Hours- they work you to the bone and you are salary
    Lacking in what makes sense for the customer, prefer to follow process instead of do what makes sense
    Each office is doing their own thing, no consistancy between offices

    Advice to ManagementAdvice

    Listen to your staff
    Ask questions
    Be Fair

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great company to work for out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Monrovia, CA
    Former Employee - Claims Adjuster in Monrovia, CA

    I worked at Progressive Insurance full-time (more than 8 years)

    Pros

    Good training, flexible schedule, decent benefits and almost guaranteed gain share.

    Cons

    Low pay compared to other companies. They'd rather lose their veteran, train someone new, work the rookie to death than pay someone who's been with the company over half a decade a little more. Their work environment survey is basically a popularity contest. And why would you want to anger someone you report to?

    Advice to ManagementAdvice

    Overhaul the WE survey. It's not really "annonymous"

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Progressive Insurance

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