Progressive Insurance

  www.progressive.com
  www.progressive.com
There are newer employer reviews for Progressive Insurance

3 people found this helpful  

Good Place to Work but little room for growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - IT Developer in Mayfield, OH
Current Employee - IT Developer in Mayfield, OH

I have been working at Progressive Insurance full-time

Pros

Training provided is excellent.
Flexible working hours
Gain (Profit) Sharing program pays usually pays well at the end of the year
Relaxed work environment

Cons

Work environment is perhaps a little too relaxed.
Don't get anything done due to bureaucracy
Too many people how have only worked at Progressive with a "We have always done it that way attitude".
Promotion prospects in IT is poor. No room for job growth or career advancement.

Advice to ManagementAdvice

Weed out some of the dead wood.
Slim down on the bureaucracy.

Recommends
Negative Outlook
Approves of CEO

742 Other Employee Reviews for Progressive Insurance (View Most Recent)

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  1. 2 people found this helpful  

    OK Work Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managed Repair Representative
    Current Employee - Managed Repair Representative

    I have been working at Progressive Insurance full-time (more than 8 years)

    Pros

    Pay is good for the area. Appears the company is trying to resolve the workload.

    Cons

    Workload is heavy and hard to maintain work-family balance.

    Advice to ManagementAdvice

    When you have a good employee support them

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Micromanagement, Lousy supervisors, great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Iselin, NJ
    Former Employee - Claims Representative in Iselin, NJ

    I worked at Progressive Insurance full-time (less than an year)

    Pros

    -I worked WITH (not FOR) some great people - everyone was young, driven, tons of energy. I think our universal dislike of our bosses and customers brought us closer together.
    -You can advance quickly - I just didn't have the patience to stick it out. Within 6 months you can move to a different position (the field resolution representative position is what everyone wants and can easily get)
    -TRAINING is great- they sent me to Phoenix for 2 weeks - learned a bunch, but I partied like a rock star. They periodically send you to Phoenix or Cleavland for more training
    -Also, there is a ton of knowledge to be gained- you are literally on the front line, your insurance knowledge and claims handling abilities will become second to none if you succeed
    -Good pay to start out with - $45,000 out of college, and I had a 6% raise within 3 or 4 months of being there
    -Other insurance companies realize that Progressive trains their people well and that Progressive claims associates work like fiends

    Cons

    -Supervisors love micromanagement, as it is the only way they can justify their jobs
    -LONG HOURS- you stay until the work is done type of environment
    -General unhappiness and discontent among most employees
    -UNNECESSARILY STRESSFUL- most customers are alright, but every now and then you get claims where it can leave you pulling your hair out
    -Unrealistic expectations create many incentives to be dishonest, especially regarding the "diary" system and customer surveys
    -Your job performance is based around customer satisfaction surveys and meeting their metrics for performance, which are at times extremely difficult, but attainable if you don't mind staying until 10 or 11pm

    Advice to ManagementAdvice

    Either have the supervisors handle claims - they do nothing but soak up money and bother hard working associates or reduce the amount of claims that associates can receive (8 claims per day typically)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Progressive Insurance

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