There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

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Helpful (3)

Definitely exceeds overall expectations for call center job.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Inbound Sales in Tampa, FL
Current Employee - Inbound Sales in Tampa, FL

I have been working at Progressive Insurance full-time (More than 3 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Great people. Pretty good pay for taking calls all day and having a license to take with you. Opportunities for advancement seem pretty accessible. Interesting bonus programs. Nice flexibility to leave earlier when business is slow.

Cons

Just that hours are pretty tough if you like your family or significant other. Seems to take a while (years) to get a nice close to normal schedule but at least you get differential. Unfortunately advance to different position and you are back to bottom of totem pole for schedule, which may inhibit some qualified candidates from making the leap to try and broadent their horizons. Oh. And rates are usually at the high end for insurance.

Advice to Management

Think about that loss of schedule tenure with career advancement. It's squashing possibilities. More at home opportunities. Especially for those monotonous inbound call takers.

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  1. Helpful (1)

    Great company to work for, just a little slow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Mayfield Heights, OH
    Current Employee - Software Engineer in Mayfield Heights, OH

    I have been working at Progressive Insurance full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pays well, good benefits, lots of time off, flexible work arrangements, some innovative projects to work on and great co-workers. Also most decisions are based on data, and not subjectivity.

    Cons

    Projects take too long to develop because of too much unnecessary complexity, red tape, and a culture of slow IT development. I would say as bad as it is, Progressive is the best of its competitors.

    Advice to Management

    Move IT operations to Silicon Valley, NYC, Chicago, Austin, etc where you can get a pool of developers that are used to working at a faster pace.


  2. Worth the effort

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great opportunity to learn new skill

    Cons

    Workload can be a challenge

    Advice to Management

    Commit to work/life balance


There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

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