Progressive Insurance

  www.progressive.com
  www.progressive.com
There are newer employer reviews for Progressive Insurance

 

A truly Progressive place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Representative
Current Employee - Claims Representative

I have been working at Progressive Insurance full-time (more than 8 years)

Pros

- Great career path, flexible work arrangements available, amazing people and an employee friendly work environment. Progressive is in a constant state of change and improvement, is extremely transparent and promotes a sincere customer service culture.

Cons

Advancement opportunties can be limited if you are not flexible to move.

Advice to ManagementAdvice

Continue to develop the employee friendly environment. The dress code could be loosened up .. I see no reason why jeans would not be acceptable everyday vs. just Fridays.

Recommends
Positive Outlook
Approves of CEO

733 Other Employee Reviews for Progressive Insurance (View Most Recent)

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  1.  

    Great training program, management, and also advancement opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Generalist in Albany, NY
    Former Employee - Claims Generalist in Albany, NY

    I worked at Progressive Insurance full-time (less than an year)

    Pros

    Focus on a positive work environment, and great training

    Cons

    At times the workload can very high.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Benefits were great. Call center metrics are exhausting

    Former Employee - Customer Service Representative in Riverview, FL
    Former Employee - Customer Service Representative in Riverview, FL

    I worked at Progressive Insurance part-time (more than 3 years)

    Pros

    Benefits, time off during low call volume

    Cons

    Leadership - made changes without considering how the people actually doing the work would be affected.

    Advice to ManagementAdvice

    Listen to your representatives. Go through policy services training and work the phones for a month.

There are newer employer reviews for Progressive Insurance

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