Protect America

  www.protectamerica.com
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18 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

Micromanaged High Schoolers AKA General Care Dept

General Care (Current Employee) Austin, TX

ProsI have a hard time picking Pros for this company. Maybe they try and appear to have a great atmosphere and sound like a fun company to work for. Benefits after 90 days. Some good supervisors

ConsI worked at Protect America for almost a month.. Training was very dragged out and was always getting side tracked to irrelevant topics. I thought it was a joke when they said no one gets a lunch. That's right they truly value their employees happiness so they create a fun environment but you won't even get 30 minutes for a lunch. They do expect you to eat your food and be back at your desk within 15 minutes. The rules are extremely strict especially when it comes to your personal items no cell phones, no food unless it comes for their vending machines (I do question the legality of that) you won't get two days off in a row if you are new and don't expect to get your schedule until the day before the start of the week. You will constantly be micromanaged by those who aren't even your direct supervisor even when doing everything correctly.

Advice to Senior ManagementIf upper management wants to stick by the rules they set then it should be all or nothing. Meaning the ecigs and vapor pens are okay but cell phones and snack food brought from home isn't? Don't threaten to take my personal belongings away. Treat your employees like humans and give them a lunch. Call center jobs are stressful I guarantee there would be a happy tone in most calls if employees were given time to destress halfway through their shift.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worst job I ever had

    Sales (Former Employee) Round Rock, TX

    I worked at Protect America full-time for more than 5 years


    Pros: Made good money. Met some great people Cons: Management sucked. Favoritism. Rude. Unethical. 20 min break for a… Advice to Senior Management: Leave No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Poor

    Customer Care Agent (Current Employee) Austin, TX

    I have been working at Protect America full-time for less than a year


    Pros: 25% sales commission on security devices. Cons: PURCHASE YOUR OWN EQUIPMENT - you must buy a headset to work here, which no one mentions until you are hired on. No lunch… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
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