Protection One
2.3 of 5 46 reviews
www.protectionone.com Lawrence, KS 1000 to 5000 Employees

46 Employee Reviews (View Most Recent)

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Mixed Bag. Management is improving in some areas but the big one: PAY-is lacking.

Customer Service Representative I (Current Employee)
Wichita, KS

ProsWork is very easy, supervisors are easy going and don't harp on you much, good opportunities for advancement. Kind of a neutral comment because it can go either way depending on the person you are talking to but I like that I get to talk to a lot of different people from every part of the country every day.

ConsDealing with very rich people's alarm systems when you are on food stamps (with a college degree, no less) is annoying, not to mention ironic. Very limited time off-it accrues at literally half the rate of my last job, punishment for being sick, advancement requires 90 days of doing harder work before actually getting the pay raise

Advice to Senior ManagementFlexibility and pay need improvement. Atmosphere is improving but the pay must improve to really start making the difference you are heading towards. If customer satisfaction is so important than paying the people providing that service should be important as well. An employee stressing about putting food on the table struggles to be genuine in caring about other peoples' relatively petty issues. A financially secure employee can focus on the job and give better service.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Not Great

    Commercial Sales Representative (Former Employee)
    Salt Lake City, UT

    I worked at Protection One full-time for less than a year


    Pros: - Good Training Program - Good Environment - Good Product Offering Cons: - Low pay - Terrible Management - Unprofessional Staff Advice to Senior Management: Pay your people more, market your products, build a sales… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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    • Senior Management
           
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    • No Opinion of CEO

    1 person found this helpful  

    Started out great, went Downhill quickly. Not a good organization to work for.

    Commercial Sales Representative (Former Employee)
    Phoenix, AZ

    I worked at Protection One full-time for less than a year


    Pros: Was happy when I first started. Had good branch managers, fantastic commercial sales… Cons: Due to upper management, the branch capsized 6 months after starting. Managers were gone, employees were being let go that were there for years. Jobs… Advice to Senior Management: To upper management; Hey guys and girls, I understand that the numbers are important, but keep in mind that most of us are skilled professionals… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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