Protocol Global Solutions

  www.protocolglobalsolutions.com
  www.protocolglobalsolutions.com
There are newer employer reviews for Protocol Global Solutions

 

In a short time I learned valuable customer service training

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Protocol Global Solutions full-time (less than an year)

Pros

24-hour call center with all shift available, ample training before starting on the phones, and team leads were always very helpful. They also had a referrals program to recruit.

Cons

Little room for growth unless you were on a call campaign that had license requirements for higher pay.

No opinion of CEO

20 Other Employee Reviews for Protocol Global Solutions (View Most Recent)

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  1.  

    Don't do the right thing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Sarasota, FL
    Former Employee - Customer Service Representative in Sarasota, FL

    I worked at Protocol Global Solutions full-time (less than an year)

    Pros

    Easy interview
    Paid training
    Good location
    free parking
    easy dress code

    Cons

    Pay
    supervisors
    work on holidays without extra pay

    Advice to ManagementAdvice

    I gave a 2 week notice, only to be put on the first to leave when business is slow list, working 2 hours a day.

    The floor supervisor/support would badger you,and did not treat you with an once on respect. There was also several racists remarks made to me.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Terrible they hire you they fire you they hire you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GCG Plus Various Titles in Sarasota, FL
    Current Employee - GCG Plus Various Titles in Sarasota, FL

    I have been working at Protocol Global Solutions full-time (less than an year)

    Pros

    Meet a lot of great co-workers middle of the road pay which was good training was quik ,close to home ,had a nice lunch room

    Cons

    paycheck at times was not right according to my book keeping. they hire you for like 3-6 months then let you go and put you into other programs training was terrible then all of a sudden its not two weeks training you have to do it in 3 days,2 programs I was in were cancelled either by the courts or due to complexity of the program they opted out.,before you get the job they put you through a lot of intimidating of your personal information and so the privacy ethics are not that great.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Protocol Global Solutions

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