Providence Health & Services

www.providenceiscalling.jobs
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Helpful (3)

Overall very good over the 15 years I was th. Quick growth and inexperienced management limited its continued blessings.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Portland, OR
Former Employee - Anonymous Employee in Portland, OR

I worked at Providence Health & Services full-time (more than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

In the early years it was its Christian affiliation and the mission; caring senior executives; and experienced caring individuals who believed in that mission that drove the care and compassion employees had for its customers - and for each other. There was a sense of belonging. And the health benefits and wages were above average and employees were able to raise a family without the hardships seemingly placed on so many other employees in other companies. So, employees felt important, they felt valued which led them to exceed the higher standards that the Sisters of Providence had always demanded and been known for.

Cons

The org. grew by leaps and bounds in the 90's and on into the 2000's. Management in-experience, competition locally and regionally, plus a faster paced health care environment and the increasingly larger amount of regulation placed on health care helped to erode the excellence within Providence and the feeling of community amoung employees. Eventually, executives and many senior managers caved to the pressure of survival and gave up the goal of being an organization that was all about the patient via. the service and compassionate care provided by the employee. PH&S gave up on trying to be different, trying to be the one special and unique entity in the community that was about family and its employees. They forgot the importance of the employee who was giving their-all for the organization; they forgot that employees ARE what make the organization and are the soldiers in the trenches and on the front line with the patient/customers, and the thousands of families it touches.Some bad apples and inexperienced management helped continue the downward spiral to what everyone now sees - the New Providence Health and Services.

Advice to Management

Listen, learn, and remember success is still about doing the right thing! Have faith in your employees and remember that just because the Sisters are gone and no longer running the organization, do not forget their teaching and the loving service they demonstrated. The "Greater Good" concept doesn't always fit every situation - and above all - Christ should still be the center of the mission. Even with all the new regulations and the severe financial challenges the org. faces, employees are good and strong enough to help you weather the storms. Strive to be the compassionate, patient focused, employee centered, service oriented force in health care Providence once was. In the almost words of a great poet, 'Providence was great because Providence was good. Providence stopped being great - when she quit being good!' Still pulling for you Prov-now get going!

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  1. Mission Focused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Renton, WA
    Current Employee - Executive Assistant in Renton, WA

    I have been working at Providence Health & Services full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They live their mission. They care about their employees. They promote employee advancement.

    Cons

    Pay is a little low and not consistent across job descriptions.

    Advice to Management

    Standard pay levels would be appreciated.

  2. Helpful (4)

    Very Poor Human Resources Leadership Team for Supporting Departmental Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Everett, WA
    Former Employee - Manager in Everett, WA

    I worked at Providence Health & Services full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent Senior Leadership Especially.... "Providence Medical Group" My Old Boss was an amazing leader who taught me much & was instrumental in getting me my new position.

    Cons

    The Human Resources Senior Management Team at Providence Regional Medical Center Everett & Providence Medical Group Mill Creek is a non supportive entity for middle management leaders at Providence. The Human Resources culture is a very "Vengeful Department" that does not support or represent the Mission Statement. In short the Human Resources Senior Level Management at PRMCE & PMG are ineffectual at changing any of the staff culture issues of organizational abuse of resources.

    Advice to Management

    Support your "Mid-Level Leaders" when they are presented departments with a history of organizational abuse to the facility. If the Managers cannot rely on Human Resources then the whole equation of "changing staff culture" is useless. My parting advice would be to give your Leaders the tools they need to do the job & sometimes that means hurting some feelings. The Human Resources Senior Management Teams at Providence Regional Medical Center Everett & Providence Medical Group in Mill Creek are essentially useless to your managers.

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