215 Employee Reviews (View Most Recent)

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3 people found this helpful  

Overall very good over the 15 years I was th. Quick growth and inexperienced management limited its continued blessings.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Portland, OR
Former Employee - Anonymous Employee in Portland, OR

I worked at Providence Health & Services full-time for more than 10 years

Pros

In the early years it was its Christian affiliation and the mission; caring senior executives; and experienced caring individuals who believed in that mission that drove the care and compassion employees had for its customers - and for each other. There was a sense of belonging. And the health benefits and wages were above average and employees were able to raise a family without the hardships seemingly placed on so many other employees in other companies. So, employees felt important, they felt valued which led them to exceed the higher standards that the Sisters of Providence had always demanded and been known for.

Cons

The org. grew by leaps and bounds in the 90's and on into the 2000's. Management in-experience, competition locally and regionally, plus a faster paced health care environment and the increasingly larger amount of regulation placed on health care helped to erode the excellence within Providence and the feeling of community amoung employees. Eventually, executives and many senior managers caved to the pressure of survival and gave up the goal of being an organization that was all about the patient via. the service and compassionate care provided by the employee. PH&S gave up on trying to be different, trying to be the one special and unique entity in the community that was about family and its employees. They forgot the importance of the employee who was giving their-all for the organization; they forgot that employees ARE what make the organization and are the soldiers in the trenches and on the front line with the patient/customers, and the thousands of families it touches.Some bad apples and inexperienced management helped continue the downward spiral to what everyone now sees - the New Providence Health and Services.

Advice to ManagementAdvice

Listen, learn, and remember success is still about doing the right thing! Have faith in your employees and remember that just because the Sisters are gone and no longer running the organization, do not forget their teaching and the loving service they demonstrated. The "Greater Good" concept doesn't always fit every situation - and above all - Christ should still be the center of the mission. Even with all the new regulations and the severe financial challenges the org. faces, employees are good and strong enough to help you weather the storms. Strive to be the compassionate, patient focused, employee centered, service oriented force in health care Providence once was. In the almost words of a great poet, 'Providence was great because Providence was good. Providence stopped being great - when she quit being good!' Still pulling for you Prov-now get going!

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Providence Health & Services

  1. 6 people found this helpful  

    Providence is Committed to the Mission but not its People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Renton, WA
    Current Employee - Anonymous Employee in Renton, WA

    I have been working at Providence Health & Services full-time for more than 3 years

    Pros

    Providence has a worthwhile mission to provide health care to the poor and vulnerable, and in this respect it does an admirable job.

    Cons

    Providence is losing its connection to its employees in its pursuit of efficiency and cost effectiveness.

    Advice to ManagementAdvice

    Slow down. Make smarter decisions and prioritize effectively. Five major priorities in a single year places a huge burden on line-level staff and management and threatens overall success.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    good company, lots of politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Management Specialist  in  Tigard, OR
    Former Employee - Account Management Specialist in Tigard, OR

    I worked at Providence Health & Services full-time for less than a year

    Pros

    Great pay, fun environment. Great coworkers.

    Cons

    long hours, no overtime. very political

    Advice to ManagementAdvice

    listen to your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
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