There are newer employer reviews for Providence Health & Services

Providence Health & Services Alaska

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Anchorage, AK
Current Employee - Anonymous Employee in Anchorage, AK

I have been working at Providence Health & Services

Pros

Dedicated to patient care & community support; opportunities to give feedback; learning opportunities; good benefits; good pay; lots of fringe benefits like free gym and discounts at local & national merchants.

Cons

Layers and layers of red tape; hiring process is almost impossible to navigate; everything takes way too long; some of the support services departments don't have the same work ethic and dedication to quality that you see in the medical and customer service staff.

Advice to ManagementAdvice

Please stop trying to centralize and standardize everything. Your HR and Purchasing systems try to be all things to all people, and in consequence they end up serving no one well.

Recommends
Approves of CEO
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  1. 3 people found this helpful

    Leaders not competent at some levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Providence Health & Services

    Pros

    Flexible work schedule. Sense of working for something greater due to its mission.

    Cons

    If you are ok with a "Lifestyle" job and you are OK with just being able to perform "ok" work then this may be the place fore you. But, do not expect understanding for "excellence" which is supposed to be a core value of this organization. They allow poor performers to stay in the organization and suck it dry of productivity. The people who do perform well, get assigned more and more work, with little "sincere" recognition.

    The Leaders are not competent at some levels and nothing is done about it. So the employees suffer though the lack of clear direction and ability to command respect.

    Advice to ManagementAdvice

    Get competent. Grow leadership and planning skills. Listen to key staff.

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful

    needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Torrance, CA
    Former Employee - Anonymous Employee in Torrance, CA

    I worked at Providence Health & Services

    Pros

    Reputable Company with high aspirations for growth. Good quality staff that are knowledgeable and caring. Most of staff is very supportive toward each other and willing to give help when needed. Getting time off when needed is almost never an issue. Monthly self-scheduling policy. Charge nurses are "hands-on", very skilled, and there within seconds when called into a rapid response situation. Good rapport between MD's and RN's.

    Cons

    Seems most of the downside started when this specific hospital became part of Providence and no longer an independent hospital. (Believe me, I realize the bottom line is incredibly important. But it should NEVER be above patient safety. Management is very visible, but not truly available. Criticism is not accompanied by support or means by which to remedy problem. All staff members are not held to the same rules, standards, and expectations. (Favoritism is inevitable, but should not be so obvious.)

    Advice to ManagementAdvice

    Careful and thoughtful observation is lacking. Watch the work being, (or not being) done. Don't announce your presence. Don't carry clipboard and pen. Listen to patients with no leading questions. Then stand back and objectively assess the workload distribution, the stress levels, the staff interactions and attitudes, and ultimately the type of care patients receive . Discuss the problems as well as the successes noted and get feedback.

    No opinion of CEO
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