There are newer employer reviews for Prudential

Helpful (2)

Not what I signed up for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - FPA Career Development Program in Austin, TX
Current Employee - FPA Career Development Program in Austin, TX

I have been working at Prudential part-time (less than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

- Strong product and brand recognition
 - You get a cubicle and a phone
 - You get a laptop if you ask for it.
 - Laid back manager is easy to work with and a genuinely nice guy
 - Pretty great coworkers
 - Good online self-paced training
 - Kid-Friendly
 - Good Wholesaler support

Cons

- One manager with no admin support cannot cover appointments for 10 reps.
 - Manager frequently cancels appointments and leaves the office to "run errands."
 - In CDP you are forbidden to close a sale without supervision.
 - I lost several sales due to lack of management support.
 - I had multiple ethical conflicts with the manager. Read the rules and be prepared to say "no."
 - Training program looks great on paper. Reality is we see a trainer every 2-3 weeks
 - Trainer talks about his career for 45 minutes, covers the training material for 15 minutes, and passes around the sign-in sheet. Later they "prove" that they trained you.
 - Austin office is managed by Houston. You can't mail anything or get supplies like paper and printer ink unless it comes from Houston. All HR and compliance support also comes from Houston.
 - Compensation is 45% of GDR base with E-Bonus of 14% in the first year. AXA is 55% + 30%
 - I was given an external hard drive and told to buy a laptop. Other reps were given laptops.
 - I received no marketing support and no prospecting support.
 - The answer to most questions is, "call the help desk."
 - I was discouraged by my manager from working with any other experienced agent including wholesalers and the advanced markets team.
 - I was told there was a $32K "training stipend." That is not true.

Advice to Management

- Reps should begin prospecting for term life insurance as soon as they are licensed
 - Lack of training hurts everyone. What I experienced is an insult to the Brand.
 - One man cannot run an office and cover 10 reps with no support.
 - Calling Houston to send us printer ink is stupid.
 - Trainees are not qualified to take a consultative approach or do financial planning. Tell it like it is: you're here to sell life insurance and annuities for Prudential.
 - Helping reps prospect efficiently is good for everyone.

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  1. Helpful (1)

    Location is both a blessing and a curse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategy in Newark, NY
    Current Employee - Strategy in Newark, NY

    I have been working at Prudential full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Strong commitment to social causes, both in and out of the company; great benefits relative to other large companies; decent pay for flexible hours; access to very senior leaders can be possible if you are in the right role and show capability.

    Cons

    Newark is not that pleasant; very political organization - your bonus and advancement can depend on whose butt you kiss; they are a dinosaur when it comes to technology; low performers can hide and stick around because people committee everything to death.

    Advice to Management

    Not everyone can be a manager of people - please recognize that a poor manager can cause terrible shockwaves and demotivate even the most talented employees. If you really want to be known for talent, allow your feedback process to weed out bad managers (360 degree feedback would help). That doesn't mean they are bad workers, just should not be supervising people.

  2. Prudential Call Center and Quality Assurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Quality Assurance in Dresher, PA
    Former Employee - Director of Quality Assurance in Dresher, PA

    I worked at Prudential full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Training and benefits and ability to be yourself and think outside the box.

    Cons

    Need to be skilled at corporate politics.

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