Public Storage

  www.publicstorage.com
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311 Employee Reviews (View Most Recent)

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2 people found this helpful  

Not recommended for any long period of time

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Property Manager  in  Jersey City, NJ
Current Employee - Property Manager in Jersey City, NJ

I have been working at Public Storage full-time for more than 5 years

Pros

Customers are a pretty decent bunch. Decent work hours Benefits are a lot better than what they were and pay....eh....it's slim pickins these days. You can do a lot worse else where.

Cons

Bonus program changes on an annual basis to make it harder to obtain a decent payout. Job is touted as a customer service/management job but is actually sales. Upper management rules by intimidation. Because this is a publically traded company properties are falling apart and PM's can't do much about it other than field complaints. You have the title of manager but you are pretty much bottom rung of the food chain. District managers and regional managers get their bonus based on YOUR work and it's way more money than anything you will ever get for a bonus (which went from quarterly to monthly to annually). Also they do not promote from within so it's a pretty dead end job.

Advice to ManagementAdvice

Reconize the faces of your company, the relief manager and property managers as the reason buisness is driven.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Public Storage

  1. 2 people found this helpful  

    Cheap and Greedy Corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Manager  in  Los Angeles, CA
    Former Employee - Property Manager in Los Angeles, CA

    I worked at Public Storage full-time for more than a year

    Pros

    Worked with some great hard working people that make the best out of work.

    Cons

    Another cheap and greedy corporation. Look up corporate greed in the dictionary and you will find Public Storage there. Keeps cost low for Wall Street investors. Low care about workers making a living wage. Insurance after 6 months of work. .25 cent raises. Low $10-$12 pay. Most places have no security cameras, or ways to combat many of the rude, and dangerous customers. Low budget work environment. Corp will push you to sell everything but do not reward you for the effort.

    Advice to ManagementAdvice

    Empower your workers with pride, give more than .25 cent raises after each year of employment. Make the sites safer by installing security cameras in every office.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Overworked but paid ok?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relief Manager  in  Seattle, WA
    Former Employee - Relief Manager in Seattle, WA

    I worked at Public Storage full-time for more than 3 years

    Pros

    Hours: Mostly full-time employment and off by 6pm most of the time.
    Benefits: Good bonus plan (when you qualify for it, they change it so frequently one can never be sure), good medical, great pto.
    Co-Workers: As always, they can make or break a job. Mine were 90% awesome :)
    Customers: Can be very great.

    Cons

    1. Micro-managed sometimes, undermanaged others. This made it very difficult to obtain a good balance.
    2. Over-worked in some areas (always working alone and being expected to make all calls AND memorize 4 new scripts a week at times)...under-worked in others (there were at least 2 weeks a month where 4-6 hours of an 8 hour day I had nothing to do).
    3. Management: I don't know where to begin. This is the ONLY job I ever had where managers felt the need to try and turn team members against each other. I have read other reviews from other areas, so I know it's not just my area, plus I worked for PS on both coasts in my 3 yrs with them. Sometimes I felt like they broke their backs to help us out, other times it felt like we were just an irritant when things like the security system breaking (in one case, the security system was down OVER A YEAR and we still had to sell the great security to new customers like it worked). My last 2 years my team was under a constant threat of firing...what our DM failed to understand was that we were all friends in and out of work and shared the interviews with one another--he was telling all of us the same thing.

    Advice to ManagementAdvice

    STOP trying to turn team members against one another. This is a major factor in turn-over. The less time you need to train a new employee, the less cost to you. Roll with it.

    Praise good behavior rather than simply pointing out things done incorrectly.

    Fix major issues as needed. I *cannot* sell the security system if it's been broken for over a month with no fix in sight...and I don't care to.

    Stop hiring people who are not sales people and trying to turn them into sales people. There are SO many people out there with a sales background, don't sell it to me or the next person as a customer service position. It's not...it's sales and collections, at least until you stop pushing us to sell locks and insurance and merchandise to people who can't afford to buy them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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