Public Storage

  www.publicstorage.com
  www.publicstorage.com
There are newer employer reviews for Public Storage

 

Great job, but not for everone.

Current Employee - Property Manager in Chicago, IL
Current Employee - Property Manager in Chicago, IL

I have been working at Public Storage full-time (more than an year)

Pros

I was lucky to get an apartment so quick. It has been great living rent free.
Working alone with no one breathing down your neck.

Cons

Lots of pressure to perform, low pay, work every weekend, work with unreliable people who call off to much. Dealing with people who have lost there belongings.

Advice to ManagementAdvice

Better bonus program.... Higher wages...

347 Other Employee Reviews for Public Storage (View Most Recent)

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  1. 2 people found this helpful  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Gilbert, AZ
    Former Employee - Customer Service Representative in Gilbert, AZ

    I worked at Public Storage full-time (less than an year)

    Pros

    Very laid back company, no real customer service/people skills required- rudeness and giving customers the run around is the norm and quite expected.
    Bagel Fridays
    Free coffee
    Casual dress
    Not many rules - cell phones are fine on the floor

    Cons

    Hours are cut drastically, with mandantory time off to the extreme - I was hired for fulltime and would work an average of 18 hours per week. always potentially losing benefits, If ethics are important to you - this isn't the place for you, Also if you are looking to truly provide customer care, you won't have that opportunity at this company. It's hard to give a customer the impression that you care or build any kind of company cofidence/rapport while advising them of a $20 phone pay convenience fee (just one example).
    I saw no advancement opportunity, at all.
    Poor queue volume control - either way too busy or no calls for up to 35 minutes - no middle ground

    Advice to ManagementAdvice

    Be more upfront about what you are truly offering potential employees.
    A lot more emphasis on ethics and doing the right thing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Not a family orientated job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Public Storage full-time (less than an year)

    Pros

    Hours the stores are open.

    Cons

    Some of the DM's alone will bring this company down. They have no experience working for the company and yet they are hired. More then half the time they do not know What they are to do or How to do it and push it off on those who do know. Micro management is the only way this gets done in our district. And good luck trying to file that complaint about them or anyone for that matter cause they never do anything about it anyways. The pay for this job is WAY under What it should be, and vacation time is never going to happen, between black out dates and having to have it manitary that you are here the last day of the month and the 1st day! Weekends, going to work those also cause you have to have time in your "pto" to get those days. So, if you have no life, no kids and like working for Nothing, and have upper management treat you poorly this is job for you! Oh and good luck getting any type of bonus...

    Advice to ManagementAdvice

    Spend the day with the real people the run the company. The PM'S.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Public Storage

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