There are newer employer reviews for Public Storage
There are newer employer reviews for Public Storage

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Helpful (2)

Easy work, steady hours, below average compensation, and no loyalty to employees.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Resident Property/Manager in Taylor, MI
Former Employee - Resident Property/Manager in Taylor, MI

I worked at Public Storage full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

You work steady hours and I found it enjoyable to have both office and outdoor work.

Cons

Low wages, dead-end job. Generally speaking, I have noticed that in the storage industry you need to bounce around between companies in order to acquire new titles. Otherwise, I did not notice any in-house promotions. The property manager and relief manager positions are generally the same minus some direct responsibility by the latter.

Advice to Management

Pay high wages to hold onto talent.

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  1. Great job, but not for everone.

    Current Employee - Property Manager in Chicago, IL
    Current Employee - Property Manager in Chicago, IL

    I have been working at Public Storage full-time (More than a year)

    Pros

    I was lucky to get an apartment so quick. It has been great living rent free.
    Working alone with no one breathing down your neck.

    Cons

    Lots of pressure to perform, low pay, work every weekend, work with unreliable people who call off to much. Dealing with people who have lost there belongings.

    Advice to Management

    Better bonus program.... Higher wages...


  2. Helpful (2)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gilbert, AZ
    Former Employee - Customer Service Representative in Gilbert, AZ

    I worked at Public Storage full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very laid back company, no real customer service/people skills required- rudeness and giving customers the run around is the norm and quite expected.
    Bagel Fridays
    Free coffee
    Casual dress
    Not many rules - cell phones are fine on the floor

    Cons

    Hours are cut drastically, with mandantory time off to the extreme - I was hired for fulltime and would work an average of 18 hours per week. always potentially losing benefits, If ethics are important to you - this isn't the place for you, Also if you are looking to truly provide customer care, you won't have that opportunity at this company. It's hard to give a customer the impression that you care or build any kind of company cofidence/rapport while advising them of a $20 phone pay convenience fee (just one example).
    I saw no advancement opportunity, at all.
    Poor queue volume control - either way too busy or no calls for up to 35 minutes - no middle ground

    Advice to Management

    Be more upfront about what you are truly offering potential employees.
    A lot more emphasis on ethics and doing the right thing.


There are newer employer reviews for Public Storage
There are newer employer reviews for Public Storage

See Most Recent

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