Public Storage

  www.publicstorage.com
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311 Employee Reviews (View Most Recent)

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Career that has been incredibly rewarding personally and professionally

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Public Storage full-time for more than 10 years

Pros

Grew career from entry level DM.
Able to create, build and develop teams, while developing more and more responsibility and skills..
Excellent business model, almost no debt, and consistently growing stock. I wish more companies were as financially astute as PS, and wish I would have held onto more of the stock.
Performance driven company, that has extremely high business integrity. Always trying to get better, and stay ahead of the competition. Low turnover of employees at all levels, even at the property level.

Cons

IS Systems can always be better.

Little room for advancement for the property employees.

Advice to ManagementAdvice

Keep performance driven culture, but share more of the profits with the field level employees.

Recommends
Approves of CEO

Other Reviews for Public Storage

  1. 2 people found this helpful  

    Very unpredictable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Manager
    Former Employee - Property Manager

    I worked at Public Storage full-time

    Pros

    DM's are supportive and there is some level of autonomy.

    Cons

    Corporate changes bonus plans, salary increases, benefits and expectations frequently. It seems like every week, there is a major change (ie. a reduction in PTO, no raise, change in bonus plan, new expectations/quotas, back to the old expectations/quotas). It's really challenging to keep up with the changes.

    Advice to ManagementAdvice

    Create a focus group of Property Managers who can share their ideas and opinions with you. These people KNOW what needs to be done for their property to be successful and putting everyone in the same mold will not work. You may be #1 in size and revenue, but until you are number one in how you treat employees...you won't be #1 in the storage industry.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Its a job......that's it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Public Storage full-time for more than 3 years

    Pros

    Working alone, interacting with customers/ new people.

    Cons

    There are so many....first of all the company does not care about you as a person they only care about their numbers......I got written up because I called into work twice in a month for being sick and having a sick child that I could not send to school or daycare let alone try and get myself up and moving. They want us to sell merchandise which is way overpriced and the customers know this and have stated that they will buy boxes down the street. The pay for what we do on a daily basis is not worth it. We are the front line of the company and basically we are treated like scum from upper management. I would like to see them do what we do everyday at the pay we make and see how they would feel. Bonuses when I started were ok they went from monthly to every three months now to yearly if you are the lucky 40% that will actually get bonuses. The DM should get to know the employees working under him and know a little about them instead of just downing the employees all the time maybe say something on the positive. Spend time with employees at every property to see what their strengths and weaknesses are. The scripts are horrible and sound rediculous when you actually use them with a customer. There are only three holidays the store is not open other than that you are required to work. Hope you don't want a big personal life working here you will not have one as you will work EVERY weekend and just about every holiday with the exception of the three that the store is closed. Nothing is ever repaired and if it is then it is literally not done correctly and needs to be repaired again about a week later. Many properties in my district do not have a working golf cart which is fine for small properties but there are quite a few large ones and asking a potential rental who may be handicapped to walk to a space a far distance away seems inappropriate and using your car and having people follow you is not much better. Property managers are asked to fix things that are broken to which may not be safe. Lack of communication between property and higher ups as well as call center. Treated poorly if you do not sell lock or insurance with every single rental....even if it is a return customer. If you are a guy do not plan on getting hired. Do not plan on having certain days off as they are never approved even if it's a medical thing. They took away PTO pretty much. "Black out dates" are rediculous we should be able to have a vacation in the summer with our families we are not much busier during these dates than any other time period. DM has been trained same as us but not willing to do the job we do if someone calls in or quits we are scheduled over time with out being asked. I could go on and on....

    Advice to ManagementAdvice

    Value your employees, stop micromanaging, stop harassing the customers for a google review if they want to do one they will it should not be forced, pay us field employees our worth a little over minimum wage is not making it, be more family friendly half the time we are open there are no customers coming in and family comes first, spend some time with the field employees and see what we do and have to deal with everyday,listen to what we are saying with things and stop penalizing us for things we simply have no control over we try our hardest everyday with no appreciation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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