Public Storage

  www.publicstorage.com
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CEO who only thinks about bottom line

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Corporate Employee  in  Glendale, CA
Current Employee - Corporate Employee in Glendale, CA

Pros

Very financially stable company whose stock is doing well. Leader in the self-service storage market and is rapidly expanding operations. Employees are very smart and hard working.

Cons

CEO only thinks of the bottom line to the detriment of Public Storage's employees and customers. For instance, starting 2014, corporate employees' 10 days of sick time was effectively eliminated and, for some employees, their vacation time reduced. We now have a reduced pool of "paid time off" so if you take a sick day, you take what was previously your vacation time. Raises are rarely and minimally granted, even though the company is doing very well.
CEO's mantra for the customer is "no pay, no stay" putting the field in a very difficult position when dealing with their customers. The field has very little flexibility to work with customers, which makes it hard for them to deliver any real customer service. Though the CEO surrounds himself with some extremely smart senior management, he doesn't listen to them and will make decisions against their advice. His management style is to impose fear and intimidate.

Advice to ManagementAdvice

CEO needs to listen to his senior management and allow them to do their job and treat the company's employees better.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other reviews for Public Storage

  1.  

    Property Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Manager
    Former Employee - Property Manager

    Pros

    It's a job when the economy is so bad

    Cons

    They pay is the lowest in the industry and the medical benefits are substandard. You are basically paying for medical that you can never afford to use, because of the sky high deductible. You are a number and not a person. The company doesn't care about the people that work for them, nor the customer. Their focus is on making a lot of money and not about taking care of their own people or the customer. They bully, harass and threaten their employees into performing. There is a high turnover rate of Property Managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Public Storage has performance based culture that is very interested my professional developmental growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager  in  Pasadena, CA
    Current Employee - Regional Manager in Pasadena, CA

    Pros

    Public Storage has a great work/life balance, a competitive pay structure, and a fun environment. The leadership within the organization is inspiring to me.

    Cons

    There are limited resources when it comes to training materials but there is a strong culture of supervisory coaching down to the next level, etc.

    Advice to ManagementAdvice

    Nothing at this time. Thank you PS.

    Recommends
    Positive Outlook
    Approves of CEO
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