Public Storage

www.publicstorage.com
There are newer employer reviews for Public Storage

5 people found this helpful  

Little growth opportunity, insulting annual raises, crap bonus and cheap district managers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Associate Manager in Orlando, FL
Former Employee - Associate Manager in Orlando, FL

I worked at Public Storage full-time (more than an year)

Pros

I genuinely like the work, but am only surviving because I own my home. The compensation (compared to the high level of performance they require and continued mental abuse received from supervisors) is insulting. Pride prevents me from delivering anything less than my best, and that must be what they're counting on.

I enjoy dealing with my customers, although corporate continues to lose long term patrons because of regular rent increases (with no ceiling) and skimpy property maintenance. It's all about shareholder profits and executive bonuses, apparently. They couldn't care less about the customers (or employees). We at one time had bonuses for keeping property above goals. Now they have made it that only 40% or less employees can qualify to receive any incentives, plus our PTO is designed to stay at under 40 hours.

Cons

My experience is that DM's are spread too thinly between multiple locations and can't handle the work load. It's been far too long since they ran their own facility, if they ever did, and all they see now are numbers and how to line their own purses. Mine has extremely poor people handling skills, and will quickly throw a devoted employee under the bus to make them look good and fulfill their own self-serving agenda. They show very little respect, and belittle and talk down to employees regularly. They rarely praise you for a job well done, but regularly offer harsh criticisms based on ever changing 'policies' and mistrust through scathing emails, unrealistic audits, secret shoppers, spy cams, and recorded phone calls.

Advice to ManagementAdvice

Teach your District and Area Managers to respect their workers, quit micro-managing, allow your General Managers to make their own decisions, and then stand behind them. I am a hard working, honest, employee that works with integrity. My customers love me. My facility is run professionally. My supervisors treat me like a child and show no trust, confidence or loyalty. I've been successfully running this facility for more than 8 years and still have to explain myself and cover my butt daily.

What General Manager in other companies has NO say in hiring, firing, purchasing supplies, daily decision making, or is even permitted to contact their corporate office personnel without going through their DM?

The company has done very well financially, and is experiencing all-time high occupancy levels. General Managers and Managers have accomplished this in spite of poor leadership by their immediate supervisors and near poverty compensation. Give credit where credit is due. Stop spending millions on senseless aquisition of competing small self storage properties, unnecessary office remodeling, and computer upgrades that don't work, and pay your employees that run the field (the ones that your customers deal with every day) what we deserve. Then trust us to do the job.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

371 Other Employee Reviews for Public Storage (View Most Recent)

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  1. 4 people found this helpful  

    Nerve Wracking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Manager in Las Vegas, NV
    Former Employee - Property Manager in Las Vegas, NV

    I worked at Public Storage full-time (more than 3 years)

    Pros

    Public Storage is a good place to learn the business of storage. No late hours. Mid morning start time is great. Get to work one on one with the public.

    Cons

    Workers are not promoted beyond property manager. Upper management are hired outside the company and most have never worked in the storage business, yet think they know what works best over the people who actually work it.

    Advice to ManagementAdvice

    Let people be themselves instead of robots with scripts. What looks good on paper is not always the best option.

    Doesn't Recommend
    No opinion of CEO
  2. 5 people found this helpful  

    5 star reviews are fake

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX

    I worked at Public Storage full-time (more than an year)

    Pros

    none company is going down hill

    Cons

    Upper management take away pto and bonus yes we know we are not stupid . you have to know 20 scripts word form word or else .must sale over price merchandise and DM will threaten to fire you if you don't you run whole property by your self moping sweeping collections leasing agent inventory landscape you name it if numbers are bad upper management will come by and give you a hard time. DM threaten to fire you if you don't get google reviews and even drop hints for employees to have family make fake ones up so they can bonus this company don't care about anything or anyone they just want more and more cash no work life balance you can put pto in five months in advance but dm will not approve it .do you have friends or family ps wants you to forget about them and work every holiday and week end theis company is evil moral is low turn over is sky high stay away from this place DM will lie to trap you

    Advice to ManagementAdvice

    stop treating employees like crap stop cutting pto also close early on some holidays we have family too investigate dm's with high turnover stop calling us sales men and pay fast food wages dm needs to work as prop manager with out there perks to learn ins and outs of company not just know scripts its not reality

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Public Storage

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