Public Storage

  www.publicstorage.com
  www.publicstorage.com
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11 people found this helpful  

Although my incentive compensation was good, the stress of the job was not worth it.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - District Manager Public Storage  in  San Diego, CA
Former Employee - District Manager Public Storage in San Diego, CA

I worked at Public Storage full-time for more than a year

Pros

Good stock incentive program. The potential bonus incentive helps offset the relatively low base pay. I had a good mentor who was in a similar position. Mentoring is a company best practice.

Cons

Poor working conditions, especially for the hourly Property Managers & Assistant Property Managers. Many times they do not get the opportunity to take 10-minute breaks. The company looks the other way in enforcing that employees get to take their breaks. Many of the self-storage properties do not have breakrooms for the employees. In those situations, the employees may have to eat in their cars, or in the office, which can lead to interuptions when a customer knocks on a locked office door.

For the salaried multi-unit positions, there is absolutely no work-life balance. They have to work 6-7 days a week and even then, find it difficult to stay caught up. Calls are fielded from customers at all hours (evenings & weekends). The company has a practice of eliminating the bottom 25% of employees at each level in the organization chart. It does not matter if you had a good prior year. Your area could have one bad quarter, and your job is at risk.

I had employees threatened by customers and had to work with legal counsel in getting restraining orders. My life was threatened as well by two customers. The self-storage industry is a tough one.

As far as Leadership at the company goes, they do maximize the return of the shareholder., but that comes at a cost. Customer service is poor, customers' rate increases are abundant, repairs at the properties are put off and the working conditions are poor.

My employees and I never saw any communication from Corporate Human Resources. It's the most silent department in the Company.

Advice to ManagementAdvice

Look at your employee turnover.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

310 Other Employee Reviews for Public Storage (View Most Recent)

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  1. 4 people found this helpful  

    Can You Hear The Squeak?

    Current Employee - Anonymous Employee  in  Glendale, CA
    Current Employee - Anonymous Employee in Glendale, CA

    I have been working at Public Storage for more than a year

    Pros

    Steady company that will keep you underemployed for as long as you can handle no growth opportunities.

    Cons

    This company epitomizes corporate greed. Don't be fooled from corporate to field management there is little to no concern for employees. Top management seems to receive large increases and bonuses while the CEO manages to take every benefit possible from lower and middle level employees. The HR department is far too small and to support the number of employees in the company and are relatively silent unless to support taking any incentives away. Your success here has nothing to do with skill or ability, no corporate reviews were delivered last year so expect little as a rule.

    Advice to ManagementAdvice

    Develop a compensation department, deliver reviews and offer your employees a reason to have a vested interest in delivering results. You get what you pay for. Pathetic to see a successful company operate like they are closing tomorrow and employees are all dispensable. Try caring for corporate employees half as much as you care for yourselves.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Soulless corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relief Manager
    Former Employee - Relief Manager

    I worked at Public Storage full-time for less than a year

    Pros

    Sometimes there's downtime to read or do homework if it's exceptionally slow, and since they're open 7 days a week, there's more flexibility with scheduling

    Cons

    Overall poor communication between employees and management
    Robotic sales scripts favored over personality of individuals
    Kickbacks for your managers for everything you sell, but no commission for you
    Properties are in complete disarray, and upper management's solution is to Jimmy rig instead of actually fix anything
    Constant harassment from management about sales numbers and quotas
    Lazy coworkers that are kept around despite their incompetence

    Advice to ManagementAdvice

    Grow a conscience, treat people like humans instead of cash cows.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Public Storage

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