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1 person found this helpful

Employees are not machines.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Staff in Tampa, FL
Former Employee - Customer Service Staff in Tampa, FL

I worked at Publix part-time (more than 8 years)

Pros

Ummm....job security.
Meet many people, briefly.

Cons

Note on the pros: (You can not get fired for most any reason...though they will cut your hours serverly if they want you to quit)

Schedules are not consistent...at all...with no checks in the computer that designs your schedule to prevent you from leaving at 11PM one night, and opening at 6AM the following morning.
Tasks are distributed despite seniority, or skill, or even job class. If you are in the fancy uniform to work customer service, get out and sweat outside getting carts because you are a bagger for the next hour.

I can only summarize, we should not be machines for $8.50/hr handling $15K+ of money every day....it's just absurd.

Advice to ManagementAdvice

Persons in the customer service should not just be any person that wants the job when it's need. If there is a shortage wait for proper staff to fill the void; in the long run greater employee moral would be expected

Doesn't Recommend
Negative Outlook
Approves of CEO
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  1. 3 people found this helpful

    Used to be great, not so much anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tallahassee, FL
    Former Employee - Anonymous Employee in Tallahassee, FL

    I worked at Publix full-time (more than 10 years)

    Pros

    You will have a somewhat stable job, as in you won't get fired unless you are late or call in all the time. Hours however is a different story. They do give employees private Publix stock that generally gains value every year. You will get on the job training for the department you're in.

    Cons

    Everything else. Every post you read on this site about this company being better in the past is 100% true. I worked there for over ten years and even when I was first hired the company was already starting to rot away from the inside, according to my co-workers. It's so much worse now, unless you're a fat cat investor.

    Mr. George is no longer with us and neither is the will of the company to care about you, the human being that is the tiny cog in the very huge machine. Recently in the past few years they have implemented cost cutting measures designed specifically to not only cut down on any raises you may receive, but actually dock your pay and hours if you "underperform" on evaluations which is highly objective to your, perhaps unqualified, immediate manager. In the past there were no caps on raises if you were a good worker, they are now severely limited to 25 cents per six months if you're a perfect angel.

    Requirements for health insurance have gone up, it is nearly impossible to qualify unless you are full-time. Favoritism is a very real thing and in full effect here when it comes to hours and promotions. Instead of having human beings make schedules that make sense to people who have real life issues they now have a system called OASIS that makes the schedules for everyone and a computer doesn't care if your kid has baseball practice after school or if you have a second job. You can make requests for days and time, but that doesn't mean you're going to get it if the computer says you're needed. Don't count on getting full-time anytime soon, your schedules will vary wildly (close one night, open the next morning), and you're lucky to get enough hours to make a decent living wage. Yeah, it's true that they won't fire you unless you are outright disorderly, but if you are unliked they will give you merely 5-10 hours a week until you quit from frustration. On the other hand if you do get full-time they will work you like a dog and put expectations on your shoulders that are ludicrous. If you don't finish on time, no matter how much work you had to do or despite doing it at neck break speed, you will get in trouble and a bad evaluation which means you don't get that piddly 25 cents after half a year.

    Advice to ManagementAdvice

    Go back to basics like Mr. George that you like to flaunt in employee propaganda. Take a look at it yourselves. What made the company great was the people behind it and caring for them like a family. Now this is nothing more than your run of the mill penny pinching corporation that will chew people up and spit them out. Eventually the quality of worker there will phase out and go down once all of the old timers are gone. You have managers for managers and other managers that look over those managers. Stop it. Get rid of that redundant middle management and make employee benefits more attainable and give out more hours to the small guys. They are the ones who carry the workload for those of you sitting behind desks.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. Good only if you work full time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Cashier in Atlanta, GA
    Current Employee - Part Time Cashier in Atlanta, GA

    I have been working at Publix part-time (more than a year)

    Pros

    Nice people all around. Depending on your store mangers can be either very helpful or highly annoying.

    Cons

    the worst place to work is customer service if you are not a full time employee. Tons of work for very little pay. The highest raise you can earn each six month period is $.25. And the scheduling is awful. Many of the full time employee gets favored by management. Part-time employees end up doing the most amount of work while only working 10-15 hours a week.

    Advice to ManagementAdvice

    Assistant mangers get paid way too much to do as little amount of work possible. The front-end of the store should mostly be part-time employees not full-time.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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