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Customer Service at the storefront

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Pembroke Pines, FL
Former Employee - Customer Service Representative in Pembroke Pines, FL

I worked at Publix part-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Young individuals can learn valuable lessons and skills from this job especially like organization, tolerance, loyalty, and customer service.

Cons

Management is not the most organized and the continuous change in the customer service managers is difficult to deal with.

Advice to Management

The managers should communicate more with each other and focus more on their job instead of casually talking with one another.

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  1. i have lean a lot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Associate in Savannah, GA
    Current Employee - Deli Associate in Savannah, GA

    I have been working at Publix full-time (More than 5 years)

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    it is ok to work at

    Cons

    the manger dont care for you as a person

    Advice to Management

    work with the people and get to know then as a person


  2. Ive been here 6 months so far, and ive never seen a company so dedicated to their employees... won

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Produce Clerk in Huntsville, AL
    Current Employee - Produce Clerk in Huntsville, AL

    I have been working at Publix part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits even at part-time, including access to 401K, stock plans, medical, dental, even life insurance for you and your loved ones. Also Publix is very incorporated into the community and itsprograms such as United Way, March of Dimes, etc.

    Cons

    Part-timers don't get time/half for working holidays like other businesses give... which is annoying. Also, as a part-timer you aren't eligible to move up into management positions.

    Advice to Management

    Holiday pay for part-timers- most businesses give this standard...Also, part-timers should be allowed to ROI for management positions- like in my store where full-time isn't available, but i'm so interested in moving up within the company, but am unable to- even though I only work and average of 5 hours less than my full time co workers....


There are newer employer reviews for Publix
There are newer employer reviews for Publix

See Most Recent

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