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Publix – “Everyone out for themselves.

Oct 21, 2009

2.0

Publix Customer Service Staff:   (Current Employee)

Pros

- More often then not, they work with you on flexibility.

Cons

- Managers who consistently are shown to perform poorly are not demoted, but rather just moved to another store.
- In efforts to cut expenses, not everyone who deserve raises will get one. This leads people to "burn out" .. Many really good workers cease to perform cordially knowing no raise is in store.
- Management often seems to lack a central focus. You'll be told how to "correctly" do something about 15 different ways.
- Backstab attitude.
- Associates are trained poorly, because they are too cheap to have a person decently trained.
- The level of service corporate demands are impossible to meet given corporate's weekly hour restrictions.

Advice to Senior Management

Managers need to be held accountable.

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Publix Overview
Web
www.publix.com
Industries
Size
5000+ Employees, $24B+ Revenue
HQ
Lakeland, FL
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