Publix

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An exceptional growing environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store/District Trainer for Store Entry Positions  in  Stockbridge, GA
Former Employee - Store/District Trainer for Store Entry Positions in Stockbridge, GA

Pros

An inclusive, mentoring, family that fosters personal and professional growth.

Cons

Transition from in-store hourly to non-store managerial needs a degree transition platform.

Advice to ManagementAdvice

Keep George's vision in your heart and mind when leading your teams.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Publix

  1.  

    Decent Company to start with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Service Clerk (Bagger)  in  Fort Lauderdale, FL
    Current Employee - Front Service Clerk (Bagger) in Fort Lauderdale, FL

    Pros

    1) Lots of on the Job training.
     - Publix is one of the few companies that will train the right person for the job. The managers try their best to hire people who they believe will be valuable to the store based on the application. This obviously doesn't always work, but at my Publix, I can definitely say that management tries their best to recruit the best people from those that apply.

    2) Ability to learn different departments in the store (you simply have to be aggressive and speak up).
    - I want to start this off by saying, if you don't speak up, your managers most likely won't know to give you the opportunity to learn something new. My store manager as well as the Asst. Manager in my department has approached me, but that is a very rare occurrence. If you're interested in learning a new department, speak to your manager and express your interest. The store would definitely love to cross-train their employees in different departments. It allows you to become very valuable to the company and ultimately sets you apart from the average employee. It isn't easy, but you only need some determination.

    3) Extremely flexible schedule for part-time employees.
    - As a part-time employee, you have the luxury to tailor your schedule to your needs. You won't be guaranteed to get the hours if your schedule is very strict, but management works their best to meet your needs. I'm not sure of any other retail business that will allow you to have a Saturday or Sunday off and keep you as a valuable employee.

    4)Pretty good company to have on your resume
    - Due to Publix's reputation for premier customer service, it would be much easier moving on into different customer oriented companies. I've heard of people moving on to companies like AT&T and Chase. You truly do learn a lot at Publix

    Cons

    1) Part-time Schedule (yes, it does have its cons)
    -During slow seasons in the store, as a part-time employee, your hours will see a cut. You can go from working a 30 hr week to getting 15 hrs the next week. This also makes it hard for part-time employees to qualify for benefits. Get to know the slow seasons in your store, and pick up another part-time job so you won't feel the sting. You will know when the business in your store slows down, so prepare yourselves so that you won't find yourself fighting for hours. Each department has a strict budget to adhere to, so, if you have another job to carry you through the dry season, you won't even feel the difference in hours.

    2) Customers (some can be a pain)
    - As with any customer service based business, there definitely will be those customers who are a pain to serve. No matter what, never ever argue with a customer. It is unprofessional and Publix will not tolerate it. It would be better to walk away from the situation and request for your team leader or department manager to deal with the situation (and even then, you're still at risk for being written up). Simply use your discretion, and if things get too out of hand, then get someone else to handle the situation. This is something that you MUST know and be knowledgeable about before you're in the situation.

    Advice to ManagementAdvice

    Some managers must remember to show sensitivity to their good employees. No one wants to deal with a disgruntled customer (before they complain to you, your associate has to endure being degraded as an individual) so please allow your associates to request assistance from someone in management when situations like this arise.

    As for scheduling, please try your best to give part-time associates at least 22-24 hrs per week in slow seasons. And just a note of wisdom, it doesn't look good when hours are being cut, however, new staff is still being hired.

    One more thing, for the staff that is there pretty consistently, I think it is necessary to schedule monthly meetings with your associates. Department managers meet once every week, those meetings need to be carried down to your associates.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Working here truly is a pleasure!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk
    Current Employee - Deli Clerk

    Pros

    They have dependable hours, flexible scheduling and respect for my family and personal commitments. It's also a stable job and most of the department managers are truly dedicated to the company.

    Cons

    It's almost impossible to get a full time position but that's because no one ever leaves so the positions are never vacated. This also makes it hard to advance since you have to be full time for six months just to register interest.

    Advice to ManagementAdvice

    I can suggest that full time should be more accessible to employees who are interested in moving up. Some of the assistant managers don't seem to care very much. It's hard to expect your employees to care when the assistants don't.

    Recommends
    Positive Outlook
    Approves of CEO
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