There are newer employer reviews for QBE
There are newer employer reviews for QBE

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Helpful (1)

Great experience; wish I did not have to leave

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Accounting Assistant in New York, NY
Former Employee - Accounting Assistant in New York, NY

I worked at QBE full-time (More than 10 years)

Pros

Salary, gained a great deal of knowledge while working there

Cons

Benefits were horrible, poor management

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  1. Helpful (2)

    Constant change in evaluation proceedures for call center.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Monitor in Los Angeles, CA
    Current Employee - Call Monitor in Los Angeles, CA

    I have been working at QBE full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits and fairly friendly personel.

    Cons

    Constant change in evaluation proceedures for call center and sales. Flakey management and no clear cut style with evaluating agents on phone service. Prefrences given to certain agents and an unfair system with evaluating them on performance. If management does not like an ojective report on a particular agent they will have you do another one until the answer they want is provided.

    Advice to Management

    Too much micro managing and an absurd grading system of agents. Standards need to be fair and objective, not subjective with unpopluar agents.


  2. Helpful (4)

    Worst Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Processor in Chandler, AZ
    Former Employee - Insurance Processor in Chandler, AZ

    I worked at QBE full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros to working for this company.

    Cons

    production and quality goals are impossible to reach. monthly reviews are not given in a timely manner therefore it is impossible to reach production and quality goals. Loyalty is not appreciated by the company. If you do not meet the production and quality standards you will be out.

    Advice to Management

    Hire some people who have management experience instead of promoting people who have never managed people at all.


There are newer employer reviews for QBE
There are newer employer reviews for QBE

See Most Recent

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