QVC – “Great company outside of planning department”

Pros

Great benefits.
Good pay.
Good resume builder.
Interesting day to day work (very different from traditional retail).
Nice Location.

Cons

Middle management is promoted on tenure and not ability to do the job. The majority of middle management has zero people skills.
The environment is very difficult in terms of trusting others. Fellow employees and middle management throw each other under the bus for advancement and this culture is encouraged.
If constructive criticism is given the individual is considered "negative" and only positive feedback is acceptable; very "pleasantville" despite this most employees in this area are miserable but stay for the benefits and because they have not worked anywhere but QVC.

Advice to Senior Management

Reevaluate culture.
If "assuming innocents" and wanting to hear feedback is a priority do not simply teach classes about it (the QVC diffrence).
Implement it by not rewarding back stabbing and lack of people skills with promotions.