There are newer employer reviews for QuEST Global

1 person found this helpful

Just good for expanding career development

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Greenville, SC
Former Employee - Anonymous Employee in Greenville, SC

I worked at QuEST Global

Pros

Easy and fast induction program. IT support is great. Good to work here, but just for career development

Cons

They do not diversify, just provide services to GE energy. Management is not communicating well and their quality program is just being implemented with efforts.

Advice to ManagementAdvice

Improve communication with employees.

Disapproves of CEO
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  1. 1 person found this helpful

    As with any contract company, it's a revolving door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at QuEST Global

    Pros

    Projects are interesting and challenging
    Work with commerical softwares
    Good place to gain experience and then go where the grass is greener
    Benefits are descent

    Cons

    Not an American company, HQ based in Singapore
    Inability to retain and acquire talent
    HR does not post job openings to get experienced engineering, sends emails to entice us to look for talent for them
    Always acquiring "freshers", engineers fresh out of college
    Experienced engineers then must teach and accelerate the learning curve for the "freshers"
    Training is frowned upon because it affects the applied ratio
    Basically we're just programmed robots to essentially do similar jobs all the time
    Profit driven managers
    Yearly assesment is based on KRA's where a spreadsheet keeps track of your projects
    Spreadsheet is only as useful if your manager completes it as you complete your projects, since spreadsheet is password protected and read-only engineer can't really utilize it.
    Promotion of incompetent engineers to team leads/project managers
    Poor decision making from senior management
    Organization stucture constantly changes
    Some managers do not communicate efficiently and can be condescending, rude, and back-stabbing
    Center manager seems to not be concentrating on the entire center, but rather still wants to do his old job
    Some managers are afraid to communicate with the customer. A question that should be a couple minute phone call or webex turns into a elaborate presentation that doesn't get sent to the customer, but ends up being shown during the weekly status meeting. Not only has time and money been wasted, at the end the engineer gets the blame not the project leader/manager.
    Some project leaders can't think for themselves, they need a buddy "tied" to their side
    Inability of some team leaders/project managers to utilize experienced engineers to sit in on important internal or customer meetings.
    Retaliation in some situations

    Advice to ManagementAdvice

    Some managers need to resign or be fired cause it is obvious they aren't trained to do their job

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful

    The turnover rate is extremely high at QuEST due to low pay and lack of support from Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Engineer in East Hartford, CT
    Current Employee - Project Engineer in East Hartford, CT

    I have been working at QuEST Global

    Pros

    If you want an environment where your managers at QuEST are unaware of the type of work that your job supporting Pratt and Whitney entails then this is the company for you !

    Cons

    Too much emphasis on meeting QuEST metrice - uploading your status reports, providing QuEST manangement with cost savings opportunities and not enough emphasis on how you actually perform your job in the eyes of the customer, who is a division of UTC.

    Advice to ManagementAdvice

    Take a serious look at the metrics you use to rate your employee performance and hold on to talented employees by paying them a greater percentage of the billable rate.

    Doesn't Recommend
    No opinion of CEO
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