476 Employee Reviews (View Most Recent)

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An excelent learning experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Phlebotomist At A Doctors Office  in  Youngstown, OH
Former Employee - Phlebotomist At A Doctors Office in Youngstown, OH

I worked at Quest Diagnostics

Pros

Some reasons to work at Quest Diagnostics, They not only care about there patients, they care about there employees.They work with u, not against you....

Cons

The only downside for me was I got laid off after i think 7 or 8 months because the doctors office i worked at, moved out of state.

Advice to ManagementAdvice

I cant say anything bad,or give advice, my supervisor was wonderful. she cried when she had no where to send me when my doctor moved.

Approves of CEO

Other Reviews for Quest Diagnostics

  1. 2 people found this helpful  

    Laid off after 10+ years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Lyndhurst, NJ
    Former Employee - Senior Software Engineer in Lyndhurst, NJ

    I worked at Quest Diagnostics

    Pros

    Time off, salary, ability to work from home. Every so often, you can get the feeling of having made someone's work easier by providing a new or improved application.

    Cons

    Annual reviews that seem to emphasize the negative. Also, I wanted the opportunity to review the people reviewing me. There are at least two sides to every story.

    Advice to ManagementAdvice

    When you lay off people, you are affecting families. We're not just numbers at the bottom of a balance sheet.

    Disapproves of CEO
  2. 4 people found this helpful  

    Great place to work, prior to buying LabOne. On site gym.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Specimen Processor  in  Lenexa, KS
    Former Employee - Specimen Processor in Lenexa, KS

    I worked at Quest Diagnostics

    Pros

    One of the very best benefit packages available at any company. Some sympathetic supervisors. A lot of good, friendly co-workers. Nice facilities, though the lab itself is one giant room, with little separation between testing areas and processing areas.

    Cons

    Once Quest acquired LabOne and moved their facilities and personnel from Kansas City and St Louis to LabOne's Lenexa facilities, both LabOne and Quest employees had to adjust to what seemed an arbitrary change in policies. Seems to have been a "Frankenstein monster" cobbled together from some of the worst parts of each companies policies. The end result was that a LOT of valuable LabOne and Quest employees left.

    Pay might have been competitive, but it seemed low to me.

    Management above the supervisor level seems very disassociated from the rank and file and not at all sympathetic or even aware of their problems and/or concerns.

    Some worker actions and/or practices are questionably ethical and some people seem to get away with breaking rules with impunity.

    Quest seems to rely almost exclusively on what they call "green belts" and "black belts" (supposedly highly trained individuals) to "fix" processes that should require worker input, but the people who actually do the work are rarely asked what they would do to make the process work better.

    Basing performance for advancement mostly on production numbers.

    Closed cafeteria, got rid of most vending machines and replaced with a service called Company Kitchen, which dispenses ready made foods and snacks (most of them decidely unhealthy) and uses only debit cards or the Company Kitchen card to pay at a checkout scanner. No live personnel to help.

    Advice to ManagementAdvice

    Come down from the ivory towers and see and DO what the people you manage do.

    Don't rely on "green belt" and "black belt" personnel to tell you what to do and how to "fix problems" that they only make worse or completely overlook.

    Listen to employee complaints; they're all not just whining.

    Take your job as manager seriously. . .manage, don't be a monarch.

    Doesn't Recommend
    Disapproves of CEO
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