Quest Diagnostics

www.questdiagnostics.com
There are newer employer reviews for Quest Diagnostics

1 person found this helpful  

Fast paced high stress, but good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative I in Tampa, FL
Former Employee - Customer Service Representative I in Tampa, FL

I worked at Quest Diagnostics full-time (less than a year)

Pros

good pay
lots of bonuses and incentives
good training
nice employees and managers
comfortable setting

Cons

set hours
low amount of days off before termination
lots of stress, getting yelled at by customers constantly
take over 100 calls daily

Recommends

590 Other Employee Reviews for Quest Diagnostics (View Most Recent)

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  1.  

    Wasn't impressed with the Pittsburgh site

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre Analytical Assistant I in Pittsburgh, PA
    Current Employee - Pre Analytical Assistant I in Pittsburgh, PA

    I have been working at Quest Diagnostics full-time (more than a year)

    Pros

    you get to help with testing.

    Cons

    They have favorites and are very judgmental!

    Advice to ManagementAdvice

    Stop trying to stereo type every employee,we are all individuals. Also, they have a huge bickering problem amongst employees and management. Really there was just no structure. As a army vet, it was one of the worst places I've ever worked. Primarily because of the employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Not appreciated

    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Phlebotomist in Bridgeport, CT
    Current Employee - Phlebotomist in Bridgeport, CT

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Pros

    Working hours flexible, benefits are excellent

    Cons

    Supervisor talks to you as if your a kid. Raises are based on how much you already make not on performance. Pushes you to do more n move faster but if you make a mistake your fired. No room for growth. I don't feel appreciated even though I get a lot of shout outs from my patients. I'm here bcuz of the hours but seriously thinking about leaving n going w/ CLP.

    Advice to ManagementAdvice

    Talk to your employees with respect some of us are older than you.

There are newer employer reviews for Quest Diagnostics

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