Quest Diagnostics

  www.questdiagnostics.com
  www.questdiagnostics.com
There are newer employer reviews for Quest Diagnostics

1 person found this helpful  

Fast paced high stress, but good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative I in Tampa, FL
Former Employee - Customer Service Representative I in Tampa, FL

I worked at Quest Diagnostics full-time (less than an year)

Pros

good pay
lots of bonuses and incentives
good training
nice employees and managers
comfortable setting

Cons

set hours
low amount of days off before termination
lots of stress, getting yelled at by customers constantly
take over 100 calls daily

Recommends

551 Other Employee Reviews for Quest Diagnostics (View Most Recent)

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  1. 1 person found this helpful  

    Steady Work, good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CLS I in San Juan Capistrano, CA
    Current Employee - CLS I in San Juan Capistrano, CA

    I have been working at Quest Diagnostics full-time (more than 3 years)

    Pros

    Very stable job field, good benefits. After 1st year decent amount of time off. Flexible schedule. If not licensed offers CLS school to advance career from lab associate.

    Cons

    High stress, lots of overtime. Advancement can be very politically motivated.
    San Juan Capistrano location is far from everywhere and down an accident prone 2 lane highway.

    Advice to ManagementAdvice

    Give back what you expect form employees, need to have better raises if you want to retain talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    A boring job that barely pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Laboratory Technician in San Juan Capistrano, CA
    Current Employee - Laboratory Technician in San Juan Capistrano, CA

    I have been working at Quest Diagnostics full-time (more than an year)

    Pros

    Able to listen to mp3 devices while at work. Have a chance to meet interesting people at work.

    Cons

    Unless you have a minimum of Bachelor's Degree in Biology, Chemistry, or Biochemistry, this is NOT the job you want to work for an extended period of time because you will get slightly above minimum wage with very slight raise per year, and with little to chance of promotion.

    Advice to ManagementAdvice

    Give all junior level employees a raise to at least $15/hour. Spent more budgets on employee's benefits and less on trivialities such as cleaning the stone tiles or making products like hats and balloons and give them out as Christmas presents. Hire better people for upper management such as Human Resources; the employees need someone who can really listen to and understand what employees need (especially junior level employees) instead of another random burreaucrat who only does what he/she or what the executives want.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Quest Diagnostics

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