There are newer employer reviews for Quest Diagnostics

 

One of the best experiences I had

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Billing Customer Service Representative in Tampa, FL
Former Employee - Billing Customer Service Representative in Tampa, FL

I worked at Quest Diagnostics full-time (more than 3 years)

Pros

Quest Diagnostic is a very well established company that offers a generous compensation package. I enjoyed working here and all the friends and teammates I met. General hours of operation is 9am-5pm M-F. Medical/Dental and Vacation time accrues with each pay period. For the first year of working you can accrue more than 3 weeks vacation time which is unheard of in any organization. It's right behind Busch Gardens and I was fortunate enough to sit by the window to enjoy watching vacationers enjoying the Tampa lime life.

Cons

No sick time and when I caught the flu I brought in a doctor's letter which the supervisor didn't acknowledge because there is a no-fault policy in place. In other words, even if you're in the hospital, you will accrue occurrences for the days you're out, and could possibly be written up (depending on how many occurrences you already have). This is the only down-side to the company.

Advice to ManagementAdvice

Every company should at least hear what concerns the employees have. That's how we learn what we need to do to keep all of us happy...Employees, Employers and Patients alike.

Recommends
Positive Outlook
Approves of CEO

520 Other Employee Reviews for Quest Diagnostics (View Most Recent)

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  1.  

    The last two years have been difficult for everyone with all of the layoffs and work redistribution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics Supervisor in Metairie, LA
    Current Employee - Logistics Supervisor in Metairie, LA

    I have been working at Quest Diagnostics full-time (more than 5 years)

    Pros

    Medical Benefits are at the top of industry for cost and coverage. A very diverse group of people to work with. Employees get free bloodwork results.

    Cons

    All of the company sponsered parties and fun things at work have all but disappeared. The company regards employees more than the supervisors and are quick to appease the frontline employees.

    Advice to ManagementAdvice

    Learn to value your employees more, it is more cost effective to retrain an existing employee than to start over with a new hire in most cases. The peer review process needs serious work to make it right.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Painfully slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quest Diagnostics full-time (more than 5 years)

    Pros

    I'm not sure what the pros are at the level that I am at, but I do love the people I work with. That is the only reason I look forward to go to work.

    Cons

    Pay is low, heavy workload, and the do not staff very well. Testing technology is archaic at best. Lack innovation at all levels.

    Advice to ManagementAdvice

    Be better in tuned with what goes on below you. Some really good people get lost in the crowd and are not recognized.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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