There are newer employer reviews for Quest Diagnostics
There are newer employer reviews for Quest Diagnostics

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Helpful (1)

Great for people who just need a job and not a career.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Billing Representative in Orlando, FL
Former Employee - Billing Representative in Orlando, FL

I worked at Quest Diagnostics

No opinion of CEO
No opinion of CEO

Pros

They were very flexible with time off. I needed more time off than I had earned, and management was extremely understanding. Of course it was unpaid. The other girls there are fantastic people. They were eager to welcome me into thier little click.

Cons

Office politics were essential for moving up. There is a lack of quality work ethic throughout the building. It is impossible to move up based on merit. You will need to brush up on your politicing before any promotions are sent your way.

Advice to Management

Your supervisors are great people but have poor work ethics and little knowledge of the business.

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  1. Helpful (2)

    It has its up's and down's

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Tampa, FL
    Former Employee - Account Manager in Tampa, FL

    I worked at Quest Diagnostics

    No opinion of CEO
    No opinion of CEO

    Pros

    Great benefits and our sales management team was wonderful. Easy to communicate concerns and fun to work for. Great training program for those emerging into medical sales.

    Cons

    The company was great at coming up with new ideas-- yet could never execute them! It was as though they were so eager to initiate the ideas, that they were not fully thought out resulting in a big flop! This position went from what was supposed to be a sales position to baby sitting and hand holding a bunch of accounts. Each day started and ended with putting out the multitude of "fires" caused by billing and servicing issues. Difficult to get away from the job, since most account managers have home offices and cell phones that act as a GPS tracking device for rep-client relationships.

    Advice to Management

    GET ON THE SAME PAGE! THINK BEFORE EXECUTING INITIATIVES! and SHOW SOME EMPLOYEE APPRECIATION!


  2. Helpful (1)

    A company in need of good senior management.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Quest Diagnostics

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is amazing to see what it takes to get a patient sample tested and the results sent to the patient's doctor. The people working in the labs are hard working and really care about getting accurate patient test results out the door BY 8 AM THE NEXT MORNING! The company provides extensive training to its employees and has a fairly generous benefits. At the management levels, the benefits are really good. The bonus structure is very generous. The company does do a lot to celebrate the diversity of its workforce. There are usually monthly celebrations recognizing employees of every nationality with some really great food!

    Cons

    You have to be a type A personality to succeed here. People who are agressive and like to schmooze tend to get promoted. At the management levels, workaholics are everywhere and they tend to be rewarded. There is also a huge amount of snobbery among the managers and doctors. Med Techs are treated with little respect by managers and tend to be regarded as interchangeable pairs of hands. Communication between corporate and the business units is lousy. The result of this is that corporate initiatives are poorly executed. Management also tends to be penny wise and pound foolish. This leads to many short sighted decisions.

    Advice to Management

    Improve communication between the people in corporate and the business units.


There are newer employer reviews for Quest Diagnostics
There are newer employer reviews for Quest Diagnostics

See Most Recent

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