Questrade

  www.questrade.com
  www.questrade.com
There are newer employer reviews for Questrade

6 people found this helpful  

Below-average company with extremely poor management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Software Developer in Toronto, ON (Canada)
Former Employee - Software Developer in Toronto, ON (Canada)

I worked at Questrade

Pros

Questrade has been able to attract several talented people. It does this by paying somewhat decent salaries and promoting employees quickly (too quickly?) to their level of incompetence.

Cons

-Talent is wasted by managers that have never written a line of code in their lives.
-Questrade is a financial services company that is new to software development.
-Projects are rarely completed on time or on budget. Project management is completely ad hoc.
-Technical teams often work on weekends without compensation or days in lieu.
-QA teams are understaffed and see very high turnover.
-Poor technical management. Key decision-makers and stakeholders are not technical people.
-Managers are unable to assess the skills and abilities of the technical staff.
-Surprisingly few opportunities to learn about the field of investing.
-Issues with morale across the entire company.
-Nepotism is prevalent across the company.
-The company is unable to learn from past mistakes and continues to make the same ones, over and over again.

The last point is especially problematic. The company culture at Questrade is one that does not deal well with mistakes. Rather than accepting fault for a bad decision, managers seek out a scapegoat in order to protect themselves. This has the secondary effect of delaying important decisions for as long as possible.

The project I worked on has been in active development for over 4 years and was expected to launch 2 years ago. If one is moderately skilled at software development, they would do well to steer clear of Questrade. And for those, like myself, who made the honest mistake of joining the company--no doubt with the best of intentions--it's time to dust off those resumes and go work for a real software company. The feeling of wonder and excitement you will experience when you release working code to real customers is like no other.

Advice to ManagementAdvice

In order to succeed, the leadership at Questrade would have to step aside and appoint technical managers that have a history of delivering software to a large customer base.

Doesn't Recommend
Disapproves of CEO

62 Other Employee Reviews for Questrade (View Most Recent)

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  1. 1 person found this helpful  

    steer clear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Questrade

    Pros

    -pay is industry standard.
    -gets you experience in financial industry.
    -some of the employees are very smart people.
    -you are in immigrant who has trouble finding work.
    -just get in, take what you can, get out and move to something better as quickly as you can.

    Cons

    -there is no such thing as work/life balance, I've never seen a company exploit it's people so badly.
    -at the end of the day, your work hours are so long that when you calculate your hourly wage, it ends up being pretty sad.
    -massive employee turnover, even in management. This place is a meat market.
    -management/supervisors don't care at all about employees. They mostly can't even be bothered to respond to direct emails or questions, unless it's to string you along and keep you working. They don't understand that it's the people that give a company value; it's not how hard you can work them, but how productive they are. No one is productive when they work day and night.
    -There is little communication between departments, unless it's to pass blame. This is not a co-operative environment. Expect the intensely unhealthy working environment to result in politics and back-stabbing, and be prepared.

    Advice to ManagementAdvice

    Just because someone is brilliant or genius, it does not necessarily translate into a good employee or manager.

    If the genius doesn't know how to share, play with others, he may appear to be even more of a genius because no one else is permitted the data to solve problems. Your genius may find some way to convince you that others should be able to fix things while keeping all others in a vacuum.That means only he can fix things. This is good for the genius, but bad for everyone else, and bad for Questrade. Good employees will become discouraged and leave or find that they are not able to be productive in your current environment. You will be left with only your genius, and a bunch of unproductive employees.

    I'm sorry for the negative review. I'd like to see Questrade succeed and I wish them all the best. Good luck!

    Doesn't Recommend
    No opinion of CEO
  2.  

    Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Services Specialist in Toronto, ON (Canada)
    Former Employee - Client Services Specialist in Toronto, ON (Canada)

    I worked at Questrade

    Pros

    -Potential to learn a lot about trading and investments
    -Nice culture

    Cons

    -Management are not very professional and their decision making is not up to the mark as it should be.

    Advice to ManagementAdvice

    -Try and brainstorm the pros and cons of your decision before making it.

    Recommends
    No opinion of CEO
There are newer employer reviews for Questrade

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