Quintiles
3.3 of 5 448 reviews
www.quintiles.com Durham, NC 5000+ Employees

448 Employee Reviews (View Most Recent)

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3 people found this helpful  

Too Many Changes All At Once - I feel like I'm a new employee at a company where I have been employed for years.

CPM (Current Employee)
Los Angeles, CA

ProsYou can be home based for just about any position
Opportunities to apply for different opportunities if you do not like your current position

ConsSalary is so-so and promotions are few and far between - with annual raises that do not even cover the cost of living increase from year to year
Too many changes in the company happening all at once
CRAs are leaving because they are overworked with too many protocols to work on at once

Advice to Senior ManagementMake work life balance really work - people are overworked, getting burned out - remember the early 2000's when nobody wanted to work at Quintiles? Well it has come full circle, back to where nobody wants to go above and beyond because they are overworked and trying to just get the basics done, let alone do superior work - and people are leaving/nobody wants to come work at Quintiles, especially CRAs.
Stop focusing only on metrics and put quality into the equation, there will be less re-work being done which impacts the bottom line of the company. People are only concerned about meeting their metrics, instead of how they are performing and doing quality work. And people will only do what is considered a "metric" because that is how they are evaluated and will not go outside the box because it doesn't count, and if they miss their metrics they get in trouble/penalized, so why do anything other than what counts. This is leading to people only doing "their job" which does not allow for teams to utilize people to their best capabilities, instead they are like robots only working/focusing on metrics.

One last piece of advice - stop with all the changes. Also, when changes are made, try it out with a pilot program first, instead of causing upheaval to thousands of employees, making people get acclimated to the "new way" all at once and it is the blind leading the blind. Maybe roll it out slowly and please make sure the Management has reviewed the program, identified most of the kinks, and have SOLUTIONS before you roll it out company wide. The employees feel like guinea pigs in an experiment where nobody knows what they are doing, nobody has the answers to anything and the program does not work and nobody wants to admit it, so they force it upon the employees even though it is not working.
Examples, QCR, CPM (most PM's can't support the workhorse of the company - CRAs!!!!!), CTMS

Yes, I would recommend this company to a friend

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    intensive work load, but learned a lot.

    Bio Statistician I (Current Employee)
    Raleigh, NC

    I have been working at Quintiles


    Pros: CRO is in a slightly better condition than the big… Cons: None. Would be happier is paid more. Yes, I would recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
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    • Disapproves of CEO

    2 people found this helpful  

    Great company overall, but quality of life is lacking......

    Anonymous Employee (Current Employee)
    Research Triangle Park, NC

    I have been working at Quintiles


    Pros: -Work Worth Doing, great feeling that you are contributing to a better tomorrow. Good to know the work you do affects the health… Cons: -Work-life balance is lacking. -Not directly told, but expected to put in as many hours as needed to get the job done. Expect… Advice to Senior Management: -Listen to your people. They do the job everyday and know what is needed to do quality work. -Hire more competent, motivated staff, and cut… More
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