Qwest – “Stagnant and poorly managed”

Pros

Competitive benefits, entitlement time (vacation, personal days, sick days). As another reviewer here stated, it's a place where one can 'coast' through the workday with moderate effort (if that sort of situation appeals to you).

Cons

Poor morale, consumer services department mismanaged, company poorly positioned to compete. Qwest was nearly brought to bankruptcy in the early 00's by the corrupt regime of former CEO Joe Nacchio and his cronies. The company was forced to sell off some of its most profitable assets (e.g., directory services) in order to survive, and it has never fully recovered. Additionally, in comparison to the other 'Baby Bells' it has the largest geographical area to service along with the lowest population density, putting it at a financial and logistical disadvantage.

Advice to Senior Management

Merge with a stronger RBOC (Regional Bell Operating Company)