There are newer employer reviews for R.H. Donnelley

 

Glorified Data Entry Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Digital Editorial Coordinator in Lone Tree, CO
Former Employee - Digital Editorial Coordinator in Lone Tree, CO

I worked at R.H. Donnelley

Pros

A job is better than no job in a down economy. Its indoors, and they don't physically beat employees. Pay is so-so.

Cons

Bad management. The company is a dinosaur, and unwilling to look to the future, is on its way out of business.

Advice to ManagementAdvice

Stop spending billions on antiquated Yellow Pages Products. Your search product is a joke. Nobody buys that its a better alternative to google for local search. Know why...? because we all use google and experience tells us this is not the case!

Doesn't Recommend
Disapproves of CEO

33 Other Employee Reviews for R.H. Donnelley (View Most Recent)

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  1.  

    Management gets in the way and very distrustful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive/Marketing Consultant in Las Vegas, NV
    Current Employee - Account Executive/Marketing Consultant in Las Vegas, NV

    I have been working at R.H. Donnelley

    Pros

    Best reason to work for R.H. Donnelley...or Dex...or Dex One...or whatever our name is next month is the 7-week sales training you recieve (top-notch) and the sales experience you recieve while on the job. The new commission structure is a big improvement. Depending on your manager, the job can be fun and rewarding if you're up for the challenge.

    Cons

    -The TOP REPS continuously quit due to micro-management or are terminated for minor issues (very bizarre for a "sales" organization

    -Management and HR too closely knit (dispute resolution non-existent)

    -Managers more focused on your whereabouts than on results...consistently calling you on cell throughout the day asking for updates and the very popular "WHERE ARE YOU?" Very weird considering they have our daily apppt schedules. Managers must definately be going stir-crazy in their offices, paranoid that their reps are sitting at the pool drinking mai-tai's. This is of course impossible considering the workload of closing 100+ accounts in a matter of months and the fact that WE WANT TO MAKE MONEY, which you can't do if you're not making new sales.

    -Office vibe and the sales meetings are right out of the "Twilight Zone"

    -Being successful at outside sales is a skill with a lot of creativity involved, their looking for robots who can set appts, not professionals who can sell

    -Everyone always wondering why the top reps are always leaving company without having other job lined up in a horrible economy while they were making great money here. Something very strange going on behind the scenes.

    Advice to ManagementAdvice

    Get message to division sales managers to lay off the outside sales reps and let us do what we were hired to do...SELL! Get off our backs and get a grip! Too much negativity and micro-management. Not enough positive leadership.

    Recommends
    No opinion of CEO
  2.  

    Decent entry level job but far from a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at R.H. Donnelley

    Pros

    They have a great training program which prepares you for better positions elsewhere. Furthermore, the name looks GREAT on your resume! Due to the company's stellar reputation working there definitely opens lots of doors for better sales careers in the future. If your fresh out of college or looking to gain B2B sales experience from a good compnay I'd suggest you work there, get in two years of experience and find a position with a more career oriented company that pays a high base salry and competitive commissions. Aside from that the benefits are above average!

    Cons

    the pay is just ok. It's also extremely hard to get promoted even when you have great numbers. They promote based on popularity.

    Advice to ManagementAdvice

    stop promoting based on popularity and promote based on job performance.

    Recommends
    Disapproves of CEO
There are newer employer reviews for R.H. Donnelley

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