R.H. Donnelley

  www.dexone.com
  www.dexone.com
There are newer employer reviews for R.H. Donnelley

 

I did well, despite management.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Representative in Tucson, AZ
Former Employee - Sales Representative in Tucson, AZ

I worked at R.H. Donnelley

Pros

Fair benefits package. Decent vacation and pto time. Fellow employees are good people.

Cons

Micro management. Managers have less experience in sales than sales team and no management skills. Upper management targets employees they don't like until they quit. Lack of support staff and who they do have are overworked.

Advice to ManagementAdvice

Sales is a tough job, management needs to support and encourage employees. If you care about your employees they will care about your company and do well. It's that simple

Doesn't Recommend
No opinion of CEO

33 Other Employee Reviews for R.H. Donnelley (View Most Recent)

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  1.  

    Good, Solid Starting Sales Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager in Arlington Heights, Cook, IL
    Former Employee - Account Manager in Arlington Heights, Cook, IL

    I worked at R.H. Donnelley

    Pros

    If you work at it you will be successful.
    The people that you work with are all excellent. Everyone gets along well.
    They have a very good sales training program if you have not been in sales before. If you have, you will find it a bit remedial, but you will be prepared to sell your products if you fully participate.
    Advancement is usually by performance.
    If you are average you will not have to worry about your job.
    Great springboard into other sales careers. If you can sell this, you can sell anything.

    Cons

    Yellow Pages is a Dying industry
    The internet programs that are sold are now behind the rest of their competitors.
    The comp plan keeps going down, down. You will work harder for less money.
    The new micro-management platform is awful and stifling.
    If you are a performer, management will do everything possible to keep you in sales and out of management.

    Advice to ManagementAdvice

    Advance your systems. Stop trying to feed the sales force information that just isn't true. We all know that yellow pages are dying.
    Do something to build back the trust of your customers.

    No opinion of CEO
  2.  

    Company going thru so many changes/unexpected layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Collections in Overland Park, KS
    Current Employee - Collections in Overland Park, KS

    I have been working at R.H. Donnelley

    Pros

    The hourly pay is good. Don't feel micro-managed. Able to take off with no questions asked should something come up unexpectedly, such as car repairs, child's illness or some other emergency.

    Cons

    Bonus based on number of dollars collected, however the distribution of accounts are system generated. Some are at an advantage because the balances that are being collected on are higher so they stand a better chance of collecting a monthly bonus.

    Advice to ManagementAdvice

    This is very rare. Usually dead end.

    No opinion of CEO
There are newer employer reviews for R.H. Donnelley

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