RAC Acceptance

  www.racacceptance.com
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118 Employee Reviews (View Most Recent)

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1 person found this helpful  

Glad to be employed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Manager  in  Los Angeles, CA
Current Employee - Sales Manager in Los Angeles, CA

Pros

Pay is good for work performed
Nice environment
Great home office support

Cons

50+ hour weeks aren't the easiest

Advice to ManagementAdvice

Would like to see more time from upper management given to well performing stores. I always appreciate feedback, and am always looking to learn new tecniques. I don't mind change in processes, it shows how things are finally settling down from all the rapid growth. I'm thankful for my employment after losing job in a down economy, this company has given me valuable experiences that I can use in many careers, but I have no plans to leave.

Other reviews for RAC Acceptance

  1. 1 person found this helpful  

    Good Company if you like to work for a company that is stealing from customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Manager  in  Chicago, IL
    Current Employee - Sales Manager in Chicago, IL

    Pros

    Pay is good considering what we do.
    Lots of down time. Read a lot of books and watch a lot of movies.
    Not a lot of work overall, pretty easy job.

    Cons

    No work life balance.
    50 hours a week for managers, mandatory Fri, Sat and Sun.
    Lots of down time, gets really boring.
    Collections. Try to get bad people to pay on their bills is really frustrating.
    Company is erratic with changes.

    I have had 4 DM's and 3 RD's in less than 2 years. Each one has been constantly changing everything. Every week there is a new form or a new report to send in.

    The fees we charge are out of this world. Depending on the price and the month, the fees could be up to 90% of their monthly bill. Plus the waiver and benefits program add another $25 a month. On a $120 a month bill, only around $14-22 goes to principal. The formula for the fee calculation changes too!!! Without any notice to anyone.

    My boss was hired after me and was in the same position as me. He is now a DM because he signed up every person that walked in so his numbers looked great. His old store is in trouble because of him and he gets promoted. They only promote based on overall sales and credit #'s. So if you want to be promoted, just sign up everyone you can and hope they all pay you.

    I actually know more than my boss and have handled more issues than him and he makes $30,000 more a year than I do.

    If you are unemployed and need a job, come work here for the money but don't stay for very long.

    Advice to ManagementAdvice

    Let's get a stable work environment. Stop with the changes and get some DM's that actually know how to manage people. Most sales people do not make good managers. I am great at managing people and will never get the chance to show it with this company. Stop stealing from your customers too.

    Doesn't Recommend
  2. 1 person found this helpful  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bear, DE
    Current Employee - Anonymous Employee in Bear, DE

    Pros

    Pay isnt the worst and it is really easy job. If you have a cool enough boss its easy to get time off that you need. Health benefits are good.

    Cons

    Hours are horrible and long. You dont deserve recognition for the job you do do and paid time off is not very good. 2 sick days a year and after being there for a year you get obe weeks vacation.

    Advice to ManagementAdvice

    They should promote people who deserve it and not the ones who think they deserve it. Need to do less telemarketing and more advertising.

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