There are newer employer reviews for RBS Citizens

Regional Management is terrible.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Banker in Wilkes-Barre, PA
Former Employee - Banker in Wilkes-Barre, PA

I worked at RBS Citizens full-time (more than a year)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

Work experience, learned to do grunt work like a slave, learned to work short staffed and be put down for not being able to be 3 people at one time

Cons

Applicants hired into median level positions (non-entry level) are hired outside instead of promoted from with in - also the applicants hired have zero experience in the banking industry they are hired simply because they are "drinking buddies" with regional management or have some family relation- resulting in multiple employees in the same region being related to each other - all not know how to do their job

Advice to Management

Get new management

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  1. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RBS Citizens

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Team chemistry was always good, benefits are outstanding, generous PTO, flexible hours

    Cons

    Base pay was OK, but commission based bonuses.

  2. Fairly Good Company...need to pay the frontline better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Teller in New London, CT
    Former Employee - Senior Teller in New London, CT

    I worked at RBS Citizens full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good work schedule, hours are good for a work life balance. Compliance and good policies in place that minimize loss. upper management has a pretty good time making sure new ploicies and procedures are handed down quickly.

    Cons

    They do not pay tellers enough for all the rules and regulations that need to be followed simply to remain in compliance. Tellers have very little latitude to go above and beyong to help the customer. Had to give, a "my hands are tied" response to many issues that could be solved at branch levels

There are newer employer reviews for RBS Citizens

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