There are newer employer reviews for RBS Citizens

 

Mortgage Loan Processor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Loan Processor in Warwick, RI
Former Employee - Loan Processor in Warwick, RI

I worked at RBS Citizens full-time (more than 10 years)

Pros

This is a very stable company, the colleagues are very friendly and helpful. Management works just as hard as you do and they are visible to you. They take your suggestions to heart, researches them out and if found to be worthy of implementation will do it. The benefits are good locations are good with on site food prep cafeterias. They look to promote within, encourages you to exceed and provide training when they feel it is needed. A great place to work.

Cons

Parking can be a challenge at some locations, you should time your arrival accordingly, schedule out of office appointments late in the day to make it easier to get a spot.

Advice to ManagementAdvice

The work spaces could be a little bigger to accommodate the staff, with partial dividers.

Recommends
Approves of CEO

119 Other Employee Reviews for RBS Citizens (View Most Recent)

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  1.  

    Too many changes too fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Woonsocket, RI
    Current Employee - Teller in Woonsocket, RI

    I have been working at RBS Citizens full-time (more than an year)

    Pros

    Customers are great, makes day go by faster

    Cons

    MGT needs help, company doesn't encourage promoting from within. HR and MGT are not on the same page, very strict dress code.

    Advice to ManagementAdvice

    When you know an employee wants to advance, go out of your way to help them immediately if they deserve it, not watch them get turned down time and time again.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Layoffs happen frequently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RBS Citizens full-time (more than 3 years)

    Pros

    Good work-life balance when employed. Good colleagues.

    Cons

    I was laid off from the company 3 times while they continued to hire for similar roles in other areas of company. They don't try to internally place impacted colleagues. Each department is its own entity.

    Advice to ManagementAdvice

    Needs to be more cohesive and you should retain talent instead of displace them...give them severance packages and have them look for their own jobs to come back.

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for RBS Citizens

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