There are newer employer reviews for RBS Citizens
There are newer employer reviews for RBS Citizens

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Helpful (1)

RBS Citizens

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Systems Analyst, IV Assistant Vice President in Cranston, RI
Current Employee - Business Systems Analyst, IV Assistant Vice President in Cranston, RI

I have been working at RBS Citizens full-time (More than 5 years)

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

- Live close by
- Wonderful people
- Wonderful atmosphere
- Good diversity (maybe not as good as other major banks), specially in this center
-Can work from home (a recent thing)
- No Strict Corporate Dress culture, No Mandatory suit and tie, just normal attire

Cons

- Salaries are low range
- See a lot of "promotion by incompetence"
- Too much politics
- To even think about optimizing simple process, you have to show funding
- The IT is for large processes, there is nothing for medium and small
- Too many silos
- It is normal to be developing a process and not even know someone has already done it in another department
- No central center to see what each department does
- Only knowledge retained is from prior work with other departments
- No one cares about Tribal Knowledge or even tries to capture before letting go of someone
- Upper management is trying to keep their job, they don't want to rock the boat
- A great process improvement could sit there for years, no one would care , s[specially the upper management
- The only way you move up or get a better pay is by getting another position internally, that's it.
- You will be spending a lot time on HR website looking for a job, prepping up your resume, browsing Indeed

Advice to Management

- Listen to your people
- Take a lot of notes
- Listen to them before they stop caring and leave for another job
- Find out what every department does, a process
- Put a central

reviews filtered by
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  1. An okay place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banker in Wilmington, DE
    Former Employee - Banker in Wilmington, DE

    I worked at RBS Citizens full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay and great benefits. Tuition reimbursement was awesome. The products are pretty standard and easy to sell, and there are great resources to use when in need.

    Cons

    I worked in a low volume branch, and sales goals were always impossible to reach. There was no way to move up in the company unless you were a favorite of the regional manager.

  2. Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RBS Citizens

    No opinion of CEO
    No opinion of CEO

    Pros

    It's a good start carrier for college graduate or part time job while you are still in college. People that I work with are wonderful.

    Cons

    Pay is low, you have to work very hard to get a bonus (they are very small for tellers) and work is getting very robotic lately, a lot of cranky customers.

There are newer employer reviews for RBS Citizens
There are newer employer reviews for RBS Citizens

See Most Recent

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