There are newer employer reviews for REI
There are newer employer reviews for REI

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Great.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Approves of CEO

Pros

Full medical benefits for part time, great discounts and pro deals and friendly work environment. Also great free food and informative vendor clinics.

Cons

Difficult to move up in position.

Advice to Management

Work more diligently to develop employees.

Other Employee Reviews for REI

  1. Helpful (5)

    Great place to work, except for corporate management being out of touch with co-op member owners.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Representative in Boston, MA
    Former Employee - Part Time Sales Representative in Boston, MA
    Disapproves of CEO

    Pros

    Everyone working there is an outdoor enthusiast and conversation with co workers is usually about their past or upcoming outdoor activities. Offers higher pay, benefits and discounts than similar retailers such as L L Bean. Examples are free life insurance, basic low cost health insurance and dental insurance for part time help, pro deals usally providing 50% off big ticket items such as Bikes, Kyacks, etc. Free annual bike tune up, ski tuning, and use of rental equipment. Promotes from within.. but must be clearly a team player to get a promotion.

    Cons

    Been a REI CO OP member for 40 years before working there and current management while increasing sales and profits is taking the co-op away from it mission without any imput from the member owners who purportly run the show. Going from providing good quality outdoor equipement that members want at good prices to becoming with quick markdowns more like a Marshalls for mostly women causal clothing labels. Mangers are team players and do not tell headquarters anything negative, like we are not carrying the right product for our area or what product we should be carrying.

    Advice to Management

    Remember that you are the nations largest co-op not a coprporation and develop a system ( and highlight it on the REI web site and in the catalogue) for what co-op member owners want REI to carry and then listen to and respond to what they say. Encourage direct feed back, not through their manager as is not the case, from every employee on what members tell them they want to see the co-op carry or not carry. Many, many long term co-op members told me that they did not like the changes in the types of causual clothing products e.g. dresses, skirts, blouses, etc being carried which was crowding out a bigger/better selections in clothing for outdoor recreation purposes. The can almost always get better prices on the casual clothes items now being carried at the discount stores.


  2. Helpful (3)

    Amazing!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Lynnwood, WA
    Former Employee - Customer Service Specialist in Lynnwood, WA
    Recommends
    Approves of CEO

    Pros

    REI was an amazing place to work. I definitely felt at home there. I have a BS though and found a higher paying job or I would have loved to stay. Seriously best retail job you could ever find! Fun interview process and great people. My interview was a group interview - don't worry about being a super outdoor enthusiast - just be yourself and appreciate the world we have around us. Warning - STRONG customer service skills are important!!

    Cons

    Customers return everything and sometimes you want to kill them :p


There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

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