REI

  www.rei.com
  www.rei.com
There are newer employer reviews for REI

3 people found this helpful  

Decent place to work, probably have a lot of potential to unlock because it's a private company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales Specialist in College Park, MD
Former Employee - Sales Specialist in College Park, MD

I worked at REI

Pros

If you are a tree hugging camping nut who can't afford all the expensive gear and want to talk "shop" with a mainly Anglo-saxon crowd. The best thing about REI is the pro-deals. You can routinely get 50% or more off Oakleys, Patagonia, NF, Osprey's all year round on their top selling products. Also the classes are free though I never taken advantage of them.

Also the managers are some of the nicest people you'll work for. They are very cool and smart for the line of work they are doing. Most of them went to college and graduated with a wide range of subjects from environmentalism, English, computer science, etc.

Cons

All the negative aspects of retail like dealing with messy racks and dressing rooms. REI has a chronic problem with things out of order because they employ the same number of employees as Target, but expect them to help the customer and pay attention to them instead of stocking and arranging the floor. That's why when you walk into REI, it always look like there's been a hurricane on the racks.

Technical knowledge is a plus, but there seemed to be a more emphasis on salesmanship. Your performance wasn't based on how hard you worked or how much you helped a customer, it was based on member sales. Though I got to admit, the very knowledgeable people also sold a lot more memberships.

During my last days in REI, hours were cut to the bone with people working from 14 hours a week to 3-2 hours a week. Inventory was getting piled up in the warehouse, and it was a mad rush to stock everyday. On the whole, the very business model seemed very inefficient and aimless. A big concern was payroll. It was over budget because we had sales specialists and people solely working on inventory. I guess that's one of the problems of having a camping store in a city.

Advice to ManagementAdvice

More efficient logistics. Also training could use more work. The good salesman were people who actually had a passion for camping and hiking. They knew what they were talking about. Only they all had full time jobs so were not available most of the time. The people that were available a lot were college students, part timers, and people who had poor interpersonal skills like myself.

No opinion of CEO

529 Other Employee Reviews for REI (View Most Recent)

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  1. 1 person found this helpful  

    Good discounts...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Desk in Sumner, WA
    Former Employee - Front Desk in Sumner, WA

    I worked at REI

    Pros

    The coworkers are very friendly, which is one of the main perks for working there. It has a great sense of family atmosphere. If you like employee discounts, then it is a great place for you with discount cards and pro deals with the vendors.

    Cons

    While the perks are great, the overall pay is somewhat lower than what would be expected for the job being performed. At least, it is that way in the lower levels.

    Advice to ManagementAdvice

    I would say that while it is good to be the most popular company, it's also a bad thing to become too big and get away from your values.

    Recommends
    Disapproves of CEO
  2. 2 people found this helpful  

    Good luck moving up!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Lynnwood, WA
    Former Employee - Sales Associate in Lynnwood, WA

    I worked at REI

    Pros

    Benefits for part time employees. Perfect job for students. It is an atmosphere that wants you to balance your outdoor passions with work.

    Cons

    it is very hard to move to full time. You almost have to kiss up to the managers. Everything is centered upon selling memberships. If you have a hard time selling memberships, you are worthless to them. They do not value employees that actually know what they are talking about, and have experience using the gear that they sell. As a sales assocaite your job is to sell memberships, then product. Your hours get docked as a punishment if you do not meet membership goals.

    Advice to ManagementAdvice

    Be more involved with your employees

    Disapproves of CEO
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