There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

Operations Manager

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Kent, WA
Former Employee - Manager in Kent, WA

I worked at REI full-time (More than 8 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Wonderful culture and great employees

Cons

Work/Life Balance is dependent upon the department in which you work. Varies greatly.

Advice to Management

Need better leadership, clarity and direction with major projects to ensure success.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Great transition positions between other full time jobs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Reading, MA
    Former Employee - Sales Specialist in Reading, MA

    I worked at REI part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For me, REI was a great transition job. It gave me flexibility in my schedule, giving me time to plan the next step in my career. The pay was sightly better than most retail jobs and the work environment is very positive. The shoppers tend to be well informed and the interactions all tend to be positive. They also have a good discount purchase program for the employees.

    Cons

    The flip side the schedule is that it changes every week. Days, then nights and always some part of a weekend. I didn't like having my personal time change every week. The is the stress placed on meeting goals for memberships sold - it's not that hard, but still a an issue when you don't meet your goal. It can also cause a problem when another employee feels that you scooped a shopper that they thought they had sold a membership to. They also employ the mystery shopper score system - so be prepared to be judged on your performance.

    Advice to Management

    Over all good management - I never had any issues.


  2. Helpful (1)

    This is a great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Santa Monica, CA
    Former Employee - Sales Associate in Santa Monica, CA

    I worked at REI part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Management maintains, and takes pride in, a very collaborative and supportive culture. Salespeople are not pressured to make sales. Instead, they are encouraged to sell to customers only what they will need, maintaining a long-term reputation of honesty and professionalism.

    Cons

    Some of the clientele can be bossy or like to show of their knowledge, but this is not too frequent.


There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

Work at REI? Share Your Experiences

REI

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.