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Helpful (2)

Best company I've ever worked for!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Specialist in Greenville, SC
Current Employee - Sales Specialist in Greenville, SC

I have been working at REI part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great communication with management, fabulous work-life balance, benefits for part-time, schedule flexibility, ability to make decisions on your own--no micro management

Cons

My only gripe is the pressure to sell memberships.

Advice to Management

I couldn't ask for better managers and supervisors. I've worked at many different places so I have a lot of comparison and I truly can't think of a single thing.

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  1. A job I'd consider going back to

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ski and Bike Sales in Anchorage, AK
    Former Employee - Ski and Bike Sales in Anchorage, AK

    I worked at REI part-time (More than 10 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Fun place to work. I enjoyed the customers and my coworkers.

    Cons

    I eventually got tired of answering the same questions for customers. The scheduling was difficult with evening and weekend work and only knowing the schedule for two weeks out. To plan anything I needed to either request time off three weeks ahead or else wait until the schedule came out and plan around it.

    Advice to Management

    Pay more attention to what customers request and make sure repeatedly requested items are in stock. Match available stock to local area an climate. We had difficulty because Anchorage and Seattle have need for raingear and cold weather biking gear during different seasons.


  2. Always striving to improve the member experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Kent, WA
    Current Employee - Manager in Kent, WA

    I have been working at REI full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Truly NICE people Wealth of customer data to make smart decisions Strong culture of ethics, integrity, stewardship

    Cons

    Leadership is slow to respond to changes in market Extremely difficult to get promoted Base pay is lower than average, but bonuses can sometimes make up for it Massive influx of new people is weakening the employee culture

    Advice to Management

    Be more careful who you hire Spend more money on marketing If you lose the employee culture, you will lose the soul of the company. Put emphasis back on hiring from within.


There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

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