REI

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458 Employee Reviews (View Most Recent)

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  • Culture & Values
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1 person found this helpful  

Great place to work, but still retail

Cashier (Former Employee) Boston, MA

ProsThe people who work at REI are all great, and treat each other with respect. The pro-deals on most gear are pretty unbeatable. There are also a lot of opportunities to be part of the larger REI community, with staff trips, picnics, etc.

ConsThe pay isn't very good--not really enough to live on in Boston. I also found that there was a lack of training that would have made the job easier--just because you work mostly in one department doesn't mean it's not helpful to be trained in the other departments. Customers can't tell the difference between one green vest and another.

Advice to Senior ManagementProviding more cross-departmental training to employees would make them more effective and versatile.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Better than average benefits, good place overall

    Anonymous Employee (Current Employee) Kent, WA

    I have been working at REI full-time for more than 8 years


    Pros: -Good Benefits- health, dental, life insurance, FSA, they'll pay 50% on mass transit pass (vanpools, bus, light rail etc); good discounts on gear, training opportunities… Cons: -I don't think they pay store employees enough -Hard to get new ideas through- there is a lot… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great culture, still retail

    Customer Service Specialist (Current Employee) Boston, MA

    I have been working at REI part-time for more than a year


    Pros: REI places great emphasis on work/life balance, offers great discounts, and generally has an open culture that fosters teamwork. They are a great… Cons: Availability requirements for regular employment requires weekends (at least Saturday or Sunday). The revolving door aspect, while a feature of all… Advice to Senior Management: Keep communicating with employees all the way down, but up the sense that you're not just placating us, keep it… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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