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1 person found this helpful  

Great place to work, but still retail

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cashier  in  Boston, MA
Former Employee - Cashier in Boston, MA

I worked at REI part-time for less than a year

Pros

The people who work at REI are all great, and treat each other with respect. The pro-deals on most gear are pretty unbeatable. There are also a lot of opportunities to be part of the larger REI community, with staff trips, picnics, etc.

Cons

The pay isn't very good--not really enough to live on in Boston. I also found that there was a lack of training that would have made the job easier--just because you work mostly in one department doesn't mean it's not helpful to be trained in the other departments. Customers can't tell the difference between one green vest and another.

Advice to ManagementAdvice

Providing more cross-departmental training to employees would make them more effective and versatile.

Recommends
Neutral Outlook
Approves of CEO

492 Other Employee Reviews for REI (View Most Recent)

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  1. 1 person found this helpful  

    Better than average benefits, good place overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Kent, WA
    Current Employee - Anonymous Employee in Kent, WA

    I have been working at REI full-time for more than 8 years

    Pros

    -Good Benefits- health, dental, life insurance, FSA, they'll pay 50% on mass transit pass (vanpools, bus, light rail etc); good discounts on gear, training opportunities available; guaranteed retirement contributions
    -They promote from within. I started as a cashier, became a manager and now work in the HQ
    -Great coworkers!
    -They value diversity

    Cons

    -I don't think they pay store employees enough
    -Hard to get new ideas through- there is a lot of old ways of thinking
    -Work life balance is valued more in some areas of the company than others

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great culture, still retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist  in  Boston, MA
    Current Employee - Customer Service Specialist in Boston, MA

    I have been working at REI part-time for more than a year

    Pros

    REI places great emphasis on work/life balance, offers great discounts, and generally has an open culture that fosters teamwork. They are a great to work for as an employee who needs an accommodation plan. The gear discount is the biggest benefit of working in retail there.

    Cons

    Availability requirements for regular employment requires weekends (at least Saturday or Sunday). The revolving door aspect, while a feature of all retail creates a feeling of being disposable. Can feel at times like the corporate office looks down on the retail side.

    Advice to ManagementAdvice

    Keep communicating with employees all the way down, but up the sense that you're not just placating us, keep it real. Make more opportunities, aside from from the one employee a year Anderson Award, for retail to interface with corporate.

    Recommends
    Positive Outlook
    Approves of CEO
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