There are newer employer reviews for REI

 

Could be better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at REI

Pros

Employee discounts, flexibility, fun work environment

Cons

Below average pay for a specialty retailer, policy inconsistencies from store management, lack of accountability and poor technological infrastructure

Advice to ManagementAdvice

Invest in infrastructure, it is difficult for most employees to do with their daily tasks with such antiquated systems and increase based pay, we are losing top-performing employees due to low salaries. To have the thinking "it's retail" so we can be okay with low salaries is thinking in the past I feel this is the largest opportunity for REI to separate themselves from the rest of the field in terms taking care of your employees.

Recommends
Neutral Outlook
Approves of CEO

514 Other Employee Reviews for REI (View Most Recent)

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  1.  

    10 year tenure, Full Time & Part Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at REI full-time (more than 10 years)

    Pros

    Far better than your average retail working experience. Most employees, even if they are somewhat transient, are happy to be working there as many enjoy using the products sold. Benefits are very good for any company, and outstanding for retail. Promotion from within was encouraged so if you're looking for a career in management starting as an hourly employee may be an alright move.

    Cons

    It is retail so there is some amount of transience among the hourly floor staff which can be disruptive, but there's typically a core group of people at each store that have been there for awhile so it's not too bad.

    Recommends
    No opinion of CEO
  2.  

    Sales Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in Mountain View, CA
    Current Employee - Sales Specialist in Mountain View, CA

    I have been working at REI part-time (more than an year)

    Pros

    The discounts on products are phenomenal. The company values are awesome. The camaraderie is great-everyone is more than willing to help out their teammates. The product quality is very good and the training and training resources leave little room for inadequacy. They are very accommodating with availability=work/life balance.

    Cons

    The pay rate is a bit low. The product discounts make up for the low pay, but that does not pay bills! It is also sometimes hard to get enough hours to make the paycheck work. When trying to promote, it seems that people who aren't willing to relocate are somewhat penalized.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for REI

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