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Hands down! REI is the best!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Specialist  in  Dublin, CA
Current Employee - Sales Specialist in Dublin, CA

I have been working at REI part-time for less than a year

Pros

While REI is retail, I personally do not consider it retail because it is very different from other retailers. The hours of operation are not extreme, scheduling is flexible and benefits are even offered to part-time seasonal employees. From the employees to the customers, no one comes into an REI upset or angry. Management is there when needed but the regular hourly employees are very involved in the decision making process.

Cons

I cannot think of any Cons to working at REI.

Advice to ManagementAdvice

None...keep up the good work!

Recommends
Positive Outlook
Approves of CEO

499 Other Employee Reviews for REI (View Most Recent)

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  1.  

    Above Average Compensation; Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stocking Specialist  in  Boulder, CO
    Former Employee - Stocking Specialist in Boulder, CO

    I worked at REI part-time for less than a year

    Pros

    - Very Nice and Friendly Staff
    - Above Average Compensation
    - Work/Life Balance
    - Employee Discounts

    Cons

    - Retail can get boring at times

    Advice to ManagementAdvice

    Great Job

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Quality of job depends on the store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist
    Former Employee - Sales Specialist

    I worked at REI part-time for more than 5 years

    Pros

    REI gives great gear discounts, generally has a fun and like-minded staff, is great about transferring to other stores if you move out of state, is good with their environmental stewardship, and has decent pay (compared to other retailers.) In the right market, it was one of the best jobs I ever had.

    Cons

    The quality of all of the pros for this job are completely dependent on the store or market you work in. I worked in three stores in two markets (the West and Midwest) over the course of six years. I LOVED working for this company in the Western market. Really loved it. So much so that I had decided that I wanted to pursue a long-term career with the company. All of the employees hung out, I went out for the occasional drink or bite to eat with my managers and co-workers (without the entire store being invited as formal function), at work, we worked as a team, and we all just had fun together. Work hard, play hard.

    When I moved I transferred to the Midwest market. Honestly, it completely ruined my interest in the company. The corporate culture was completely different. The managers were on the mean side, it was frowned on for any of the management team to do anything outside of work (that wasn't a company function) with anybody of a "lesser" position than them, tons of favorites (who were the ones that got hours), ASMs and SM would completely undermine the Supervisors, and every day we got basically yelled at because we were low in memberships and told that if we didn't have high membership sales we wouldn't get hours (this happened even on days where we were supposed to be working stock shifts.) And even though we were supposed to have a "confidential" phone number we could call about these problems, the minute anybody called, the managers knew who it was (because the HR person would tell them details, of course) and shortly after the person who called either got fired or was so under the gun they quit. It got to be so miserable I gave up on a career and left the company.

    Advice to ManagementAdvice

    Pay attention to what is happening to your corporate culture as you move your stores away from HQ. It seems like the more stores you open up further away from the West, the more the REI values that your employees love diminish. In this regard, it seems that REI is becoming just another mediocre retail store to work for that cares only about profit and treats its employees as expendable.

    Recommends
    Negative Outlook
    Approves of CEO
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