REI

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503 Employee Reviews (View Most Recent)

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1 person found this helpful  

Small Thinking, Pleasant People

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Principal Business Analyst  in  Kent, WA
Former Employee - Principal Business Analyst in Kent, WA

Pros

Pay was good, benefits excellent. Open minded, environmentally conscious organization trying to do it right.

Cons

Very provincial small town mindset. Plenty of prima donnas. Poor communication and extreme silos.

Advice to ManagementAdvice

Stop hiring contractors and shake up the organizational structure.

Recommends
Neutral Outlook
Approves of CEO

Other reviews for REI

  1. 1 person found this helpful  

    Low hourly wages, great benefits package, and fun outdoorsy people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Master Technician  in  San Francisco, CA
    Current Employee - Master Technician in San Francisco, CA

    Pros

    Benefits packages including great health coverage, 15% automatic 401k company contribution, dental. Tuition assistance and flexible schedules make this a great job for students and people looking for a fun job for extra cash and perks. Other perks include discounts on gear, cheap ski tickets, access to shop services, and much more...

    Cons

    Low hourly wages. Hours can be cut back severely if business slows. Full benefits packages not available until 1500 hours worked (part-time benefits packages available from date of hire). Quality of management varies from store-to-store, but most store management teams are woefully ineffective as leaders.

    Advice to ManagementAdvice

    Cut back on management functions first when times get tight, customer service is what REI is built on and cutting back hours on the sales floor is a short-sighted solution that will erode the company's reputation as a top-tier customer service business. In the modern e-commerce era REI cannot afford to compete on price, so don't erode your only competitive advantage by short staffing your stores.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Former Camping Sales Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Eugene, OR
    Former Employee - Sales Specialist in Eugene, OR

    Pros

    I loved working at REI. It was a perfect part-time job to get me through college. REI emphasizes a good work/life balance. Scheduling is very flexible with sick and vacation pay for employees who meet certain criteria. Discounts are fantastic.

    The Eugene store had a fire that put REI out of commission for a couple of months. REI was amazing and supportive - they continued to provide paychecks based on employee rolling averages.

    Cons

    Pressure to sell memberships was frustrating at times. Most of the things I disliked about working at REI were not specific to REI as a company, but retail in general. Scheduling was irregular at times, but that was fine as a student.

    Recommends
    Neutral Outlook
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