REI
3.7 of 5 455 reviews
www.rei.com Kent, WA 5000+ Employees

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1 person found this helpful  

Marketing Dept

Anonymous Employee (Current Employee)
Kent, WA

ProsFabulous benefits, smart people, fun industry, fantastic products, focus on the customer and corporate social responsibility.

ConsBig changes are happening! While this can be both positive and negative, I'm concerned that the changes will ruin REI's incredible corporate culture. With Sally Jewell, former CEO, leaving to become the Secretary of the Interior, and Matt Hyde, former EVP, now the CEO at West Marine, there is a big hole in leadership. The new CFO is making some good changes but is not interested in maintaining the culture. The co-op is losing its employee mojo -- which is the basis of its wonderful customer focus.

Advice to Senior ManagementThe Marketing Dept is in a bad place. The newer SVP is rarely there and lacks (any) marketing expertise, one of the new DVPs is carrying the dept and is making good changes but appears to have poor judgment in her new hires, and one of the new directors is literally managing by fear and has caused several valuable employees to leave since her onboarding. Unfortunately, Marketing leaders are no longer willing to promote qualified internal employees, so moving up the corporate ladder is not possible at this time. Include the lack of or poor bonuses, the below-market average pay and tremendous increase in workload, marketing is no longer the best dept to work at REI.

Senior management: Marketing needs an experienced leader, and does not need directors who are untrustworthy and poor people managers.

– I'm not optimistic about the outlook for this company

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    Outreach Specialist

    Outreach Specialist (Current Employee)

    I have been working at REI full-time for more than a year


    Pros: REI is a great company to work for with great benefits for full-time staff and the same benefits for part-time staff that have been working… Cons: The pay is not great, so you have to love what you do. It is hardly a career at retail level, opportunities for growth and… Advice to Senior Management: Management at retail level is great (for the most part)! And management at corporate is moving the right… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    1 person found this helpful  

    Great company to work for

    Sales Specialist (Former Employee)

    I worked at REI full-time for more than 5 years


    Pros: Very solid work-life balance. Very interactive, and progressive company… Cons: Unless you're a store manager or work at the corporate level it's tough to make a living. Advancement is a process… Advice to Senior Management: None Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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