Pros

REI is a place where people know how to work hard and play hard. We have fun at work but everything is focused on the customer. People are very respectful and for the most part get along. Management does a good job with trying to get time off requests covered but at times we can work too many weekends. Pay isn't the greatest but the prodeals are fantastic and the work environment is as good as it gets.

Cons

Pay isn't the greatest. Schedules are flexible but it is a lot of weekends, holidays and nights. Most customers are great some some expect too much.

Advice to Senior Management

Sally is a great CEO. I've never met her but I feel like I know her. I fully trust her to lead REI into the future.