REI

  www.rei.com
  www.rei.com
There are newer employer reviews for REI

 

A Balanced Place to do Good Work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Kent, WA
Current Employee - Anonymous Employee in Kent, WA

I have been working at REI full-time (more than an year)

Pros

The corporate work environment is very casual yet professional. People treat each other with respect and promote teamwork. There is great work/life balance with reasonable hours and flexible work schedules including telecommuting. Of course outdoor activities are encouraged and supported with great deals on merchandise. Senior management for the most part is very accessible and connected to the workers.

Cons

Resources can be lean including budget money for making improvements. The company has been used to operating as a mom & pop shop and is slow to adopt common systems and standard procedures. Some people do multiple functions that would be covered with more resources in other companies.

Advice to ManagementAdvice

Implement systems and standards that reflect the size of company you are and wish to grow to be.

Recommends
Positive Outlook

523 Other Employee Reviews for REI (View Most Recent)

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  1.  

    Amazing benefits, Great people to work with, good pay for retail, management actually cares about their people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at REI full-time (more than 5 years)

    Pros

    Amazing health beneifts - a real, bona-fide honest health care plan for employees working 20+ hrs/week

    Generous accrual of vacation hours.

    Great pay for retail - someone could actually do this job 20hrs/week and something else 20hrs/week and make ends meet - even with a family

    Lots of freedom and empowerment

    Management actually cares about their people in a genuine way. They visibly support the team from the Sales Floor rather than hiding in their office.

    Flexible hours - schedule always written well in advance

    Sell cool stuff - products are actually interesting.

    Meet cool people - most customers are actually fine folks.

    Cons

    Same as working at any other retail establishment: the occasional difficult, self-entitled customer; weird hours (you work when everyone else is playing and vice-versa); the dreaded "clopen" - off at 9:30pm and have to be back at 6am; difficult to advance in the company, no clear or set management track; promotion luck of the draw.... but if you have to work retail, this is the place to do it.

    Advice to ManagementAdvice

    Keep up the good work. Thanks for caring about your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Boston, MA
    Current Employee - Customer Service Representative in Boston, MA

    I have been working at REI part-time (more than 3 years)

    Pros

    Great benefits and discounts and even better coworkers. I've worked at REI as a part time customer Service Rep. for three years and see my self working for many more as long as I have the time.

    Cons

    The computer system is ancient by by 2000 standards, let alone by 2013. Work could be done a lot faster and with less wait times to customers, specially on a busy day.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for REI

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