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There are newer employer reviews for REI

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A Balanced Place to do Good Work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Kent, WA
Current Employee - Anonymous Employee in Kent, WA

I have been working at REI full-time (More than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

The corporate work environment is very casual yet professional. People treat each other with respect and promote teamwork. There is great work/life balance with reasonable hours and flexible work schedules including telecommuting. Of course outdoor activities are encouraged and supported with great deals on merchandise. Senior management for the most part is very accessible and connected to the workers.

Cons

Resources can be lean including budget money for making improvements. The company has been used to operating as a mom & pop shop and is slow to adopt common systems and standard procedures. Some people do multiple functions that would be covered with more resources in other companies.

Advice to Management

Implement systems and standards that reflect the size of company you are and wish to grow to be.

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  1. Helpful (3)

    An good place to work if you have the Ecommerce chops and can help organize IT processes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Software Engineer in Kent, WA
    Former Contractor - Software Engineer in Kent, WA

    I worked at REI as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    :
    * Straight up Java shop (Tomcat, JBoss, JAX, Maven, Jenkins, some Groovy and Spring/Hibernate).
    * Agile: Scrumm or Kanban. Frequent use of Behavior Driven Development but no Test Driven Development.
    * Windows Desktop is standardized on Windows 7.
    * Cubicle spaces are very quiet.
    * Attractive buildings.
    * Good cafeteria.
    * Very aware of their competition and the effect it has on their business.
    * Reasonable understanding of what the retail experience is like in their stores. They can express this knowledge in the form of stories and scenarios.

    Cons

    :
    * Some complaints by development team about Agile methods. Groups are inconsistent in how they follow the model.
    * Morning agile meetings are jargon heavy and focus too much on tools and processes.
    * Staff is moved around a lot among functional areas. Teams make the mistake of assuming code velocity increases as they pick up untrained head count.
    * Heavy reliance on contracted IT staff that are expected to stick around for long time frames.
    * Under represented in test discipline. Dev attitude towards QA is adversarial but only rises to the level of passive-aggressiveness.
    * Very little training for new hires; particulary contractors.
    * Over reliance on Eclipse IDE even though they have IntelliJ licenses.
    * Still in the process of setting up their IT processes. Expect misteps and delays when working with the IT group for server permissions, account setup, and equipment.
    * Cargo cult attitude towards some practices and tools.
    * Org shows trauma of recent lay-offs. Some individuals gave me the impression they're hoarding knowledge to protect their jobs.
    * No free sodas, snacks, coffee or tea. This isn't a problem for me but I know it is for some developers.

    Advice to Management

    Code velocity goes down when you add new people. Put more emphasis on training your new hires instead of pulling away more experienced staff for other projects once they've handed off their work.


  2. Amazing benefits, Great people to work with, good pay for retail, management actually cares about their people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at REI full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing health beneifts - a real, bona-fide honest health care plan for employees working 20+ hrs/week

    Generous accrual of vacation hours.

    Great pay for retail - someone could actually do this job 20hrs/week and something else 20hrs/week and make ends meet - even with a family

    Lots of freedom and empowerment

    Management actually cares about their people in a genuine way. They visibly support the team from the Sales Floor rather than hiding in their office.

    Flexible hours - schedule always written well in advance

    Sell cool stuff - products are actually interesting.

    Meet cool people - most customers are actually fine folks.

    Cons

    Same as working at any other retail establishment: the occasional difficult, self-entitled customer; weird hours (you work when everyone else is playing and vice-versa); the dreaded "clopen" - off at 9:30pm and have to be back at 6am; difficult to advance in the company, no clear or set management track; promotion luck of the draw.... but if you have to work retail, this is the place to do it.

    Advice to Management

    Keep up the good work. Thanks for caring about your employees.


There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

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