REI

www.rei.com
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There are newer employer reviews for REI

 

Awesome!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cashier in Chicago, IL
Current Employee - Cashier in Chicago, IL

I have been working at REI full-time (more than 3 years)

Pros

I love REI and everyone there!

Cons

There's no better place to work!

Advice to ManagementAdvice

Keep up the great work!

Recommends
Positive Outlook
No opinion of CEO

566 Other Employee Reviews for REI (View Most Recent)

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  1.  

    Great place, not so great hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at REI part-time

    Pros

    - Prodeals and discounts are awesome.
    - Depending on the store, you meet some great people that can change the way you think about the outdoors.
    - If you're looking for a part time job that pays well this is a great place to start.

    Cons

    Unfortunately, unless you started as full time or become a sales lead there is no way you can get full time. There are always problems with scheduling and making sure hours are there. They'll let you go early if business isn't doing too good, which is fine if you don't have bills to pay.

    Memberships can be a pain as well. If you don't do well one week, it effects the next week you work. You can be great at customer service but if memberships are down it ruins your chance of getting hours.

    Advice to ManagementAdvice

    I wish there was more communication between the team and management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Help us, help you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager
    Current Employee - Retail Sales Manager

    I have been working at REI

    Pros

    The people that I work alongside everyday keep me coming back. I have never worked with such a committed crew.

    Cons

    Stretched too thin to provide the prescribed customer engagement. Directives from HQ are disjointed and unrealistic at a store level.

    Advice to ManagementAdvice

    Payroll is supremely underfunded to maintain adequate staffing levels. Staff are burned out resulting in higher turnover and customers not finding the level of service they have come to expect. Super high expectations for a pay scale that is below industry standard. Add incentives for your knowledgeable, committed and dedicated staff. Stop rolling out half-baked processes and procedures.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for REI

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