REI

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504 Employee Reviews (View Most Recent)

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4 people found this helpful  

R.E.I. from a corporate level may look good but once you get down to the store level, that's a different story.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Specialist  in  Austin, TX
Current Employee - Sales Specialist in Austin, TX

Pros

The pro-deals are great, and a few instore deals are good too. Being able to meet and hang out with like minded people.

Cons

MEMBERSHIPS !!!! That is the only thing they are worried about, if you fall short of your goal you lost hours. Over the years product knowledge has slipped and seems to be a non concerned that employees have any. Weeding out employees with tenure to reduce payroll. Incompetent Managers and Supervisors. As employees we take a yearly survey and the Management portion of the review consistently and porgressively get worst but yet they suffer no consequences.

Advice to ManagementAdvice

Take a good look at yourself and ask would I hire myself, NO you wouldn't.

Doesn't Recommend
Disapproves of CEO

Other reviews for REI

  1. 8 people found this helpful  

    Top employer for mediocre people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Kent, WA
    Current Employee - Anonymous Employee in Kent, WA

    Pros

    People seem friendly. Good discounts on outdoor gear. Generous retirement if company is profitable. The corporate campus in Kent is pretty: with a small waterfall, stream, and pond. You can do mediocre work, take lots of time off, and still get paid.

    Cons

    Most people are incompetent and unable to work independently. There is no trust, commitment, or accountability. Most people are passive-aggressive. My boss expects 60-hour weeks, but pays for only 40. Taking initiative is punished.

    HR folks are overly protective of REI's reputation, so don't say anything critical about the company to them. You'll get counterattacked with negative "feedback" and It will kill your career.

    Advice to ManagementAdvice

    Senior management has good vision, but is out of touch with reality. Middle management doesn't add value to the company. Advice: mature the corporate culture.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Service Tech, experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Albuquerque, NM
    Former Employee - Anonymous Employee in Albuquerque, NM

    Pros

    Flexible hours, Interesting store and products, great place to work when going to school, ok deal on gear ( Knew plenty who worked there just for that purpose). Good benefits package, even for part timers.

    Cons

    It really is just another retail store. They do push you to sell memberships. Lately they have been struggling along with the rest of the retail industry. Management can seem like a bunch of cheerleaders at times as they are very specific about who they promote, and almost all of the time it is an internal hire. It is up to you as an employee to make sure you are keeping the minimum number of hours to maintain your benefits.

    Advice to ManagementAdvice

    Hire ( Management) from outside of the company more often. Remember to not throw your employees under the bus when dealing with customer service.

    No opinion of CEO
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